Process Monitor (procmon.exe) by Mark Russinovich and Bryce Cogswell is an advanced monitoring tool for Windows that shows real-time file system, Registry and process/thread activity. It's an excellent tool for understanding what is happening when something doesn't work right. Things like:

• Empty Add or Remove Programs window
• Can't install or Uninstall software
• Excessive hard drive activity

Download the latest Process Monitor here: http://technet.microsoft.com/en-us/sysinte...s/bb896645.aspx

Unzip it to C:\Windows\temp, then open a Run window by pressing WinKey+R. Copy and paste the following in the Run box then press the Enter key:

c:\windows\temp\procmon.exe /NoConnect /NoFilter

Know exactly what you have to do to recreate the problem then in the Process Monitor window, click on File then Capture Events.
This will start the recording process.

>>> Immediately perform the steps necessary to recreate the problem <<<

As soon as you have done this, click on File then Capture Events again to stop the collection process.
Once that completes, click on File then Save. Select All Events and PML format. Save it to C:\Windows\temp.
Zip the file and upload it here using the Browse and Upload buttons below the text input area.
Once uploaded, click on Manage Current Attachments and click on the first icon to paste a link to your uploaded file in your post.

Anyone working with you can download the file, unzip it and import it into Process Monitor to examine it and look for problems.

This post has been edited by Ztruker: Aug 21 2009, 10:47 AM