I foolishly installed the Tudou helper on my computer, and now it is stuck there, and good. Can you please help?
I've just run ComboFix, and my log is below.

---------------------
ComboFix 09-07-14.08 - Amanda Bell 15/07/2009 10:08.1.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.2.1033.18.1014.374 [GMT -4:00]
Running from: c:\documents and settings\Amanda Bell\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Installer\2e2a7.msi
c:\windows\system32\muzapp.exe
c:\windows\system32\pac.txt

.
((((((((((((((((((((((((( Files Created from 2009-06-15 to 2009-07-15 )))))))))))))))))))))))))))))))
.

2009-07-03 15:55 . 2009-07-03 15:55 -------- d-----w- c:\program files\Tudou
2009-07-02 17:33 . 2009-07-02 17:37 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Adobe
2009-07-02 16:36 . 2009-07-02 16:36 -------- d-----w- c:\documents and settings\Amanda Bell\Application Data\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
2009-07-02 16:33 . 2009-04-24 02:55 176235 ----a-w- c:\windows\system32\Primomonnt.dll
2009-07-02 16:33 . 2009-07-02 16:33 -------- d-----w- c:\program files\Nitro PDF
2009-07-02 16:24 . 2009-07-02 16:24 -------- d-----w- c:\program files\Common Files\Adobe AIR
2009-07-02 16:23 . 2009-07-02 16:23 86016 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\arh.exe
2009-07-02 16:22 . 2009-07-15 13:23 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2009-07-02 16:22 . 2009-07-15 13:23 -------- d-----w- c:\program files\NOS
2009-06-27 04:28 . 2009-06-27 04:28 -------- d-----w- c:\program files\Convert VOB to AVI
2009-06-26 14:57 . 2009-06-26 14:57 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-15 13:48 . 2008-08-30 20:53 -------- d-----w- c:\program files\Symantec AntiVirus
2009-07-15 13:48 . 2008-05-11 12:52 -------- d-----w- c:\documents and settings\Amanda Bell\Application Data\uTorrent
2009-07-15 13:39 . 2007-10-20 13:26 -------- d-----w- c:\program files\ApexDC++
2009-07-02 16:28 . 2006-02-21 15:35 -------- d-----w- c:\program files\Common Files\Adobe
2009-06-27 04:14 . 2008-10-06 21:35 -------- d-----w- c:\documents and settings\Amanda Bell\Application Data\dvdcss
2009-06-24 21:28 . 2009-02-12 00:06 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-06-24 21:28 . 2008-06-19 21:36 327688 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-06-24 21:28 . 2007-02-15 11:51 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-06-20 02:17 . 2006-09-11 21:06 -------- d-----w- c:\program files\Google
2009-06-09 22:38 . 2007-02-26 00:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-06-08 18:48 . 2006-09-03 20:49 108824 ----a-w- c:\documents and settings\Amanda Bell\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-07 15:32 . 2006-02-21 08:37 345600 ----a-w- c:\windows\system32\localspl.dll
2009-05-06 17:22 . 2009-05-06 17:22 390664 ----a-w- c:\documents and settings\Amanda Bell\Application Data\Real\RealPlayer\Update\RealPlayer11.exe
2009-04-29 04:56 . 2006-02-21 08:37 827392 ----a-w- c:\windows\system32\wininet.dll
2009-04-29 04:55 . 2006-02-21 08:37 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-04-17 12:26 . 2006-02-21 08:37 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-02-19 19:52 . 2008-09-13 19:11 134648 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2007-02-12 21:42 . 2007-01-13 05:15 88 --sh--r- c:\windows\system32\F88901A949.sys
2007-03-20 14:11 . 2006-09-11 11:37 3766 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]
"CrawlerNotes"="c:\progra~1\crawler\notes\cnotes.exe" [2007-12-21 1010688]
"IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" [2008-02-28 1828136]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-11-30 73728]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2006-01-05 352256]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-02 761948]
"OpwareSE2"="c:\program files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [2003-05-08 49152]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-08-11 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-08-11 81920]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-12-19 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-12-19 159744]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-12-19 131072]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-04-26 185896]
"NBKeyScan"="c:\program files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" [2008-02-18 2221352]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-24 1948440]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-19 52896]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-09-28 125168]
"Google IME Autoupdater"="c:\program files\Google\Google Pinyin\GooglePinyinDaemon.exe" [2008-10-17 308720]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-13 342312]
"NeroFilterCheck"="c:\program files\Common Files\Nero\Lib\NeroCheck.exe" [2008-04-28 570664]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\agrsmmsg.exe [2005-10-14 88203]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2005-12-09 15691264]
"NDSTray.exe"="NDSTray.exe" [BU]
"TFncKy"="TFncKy.exe" [BU]
"TDispVol"="TDispVol.exe" - c:\windows\system32\TDispVol.exe [2005-03-11 73728]
"TPSMain"="TPSMain.exe" - c:\windows\system32\TPSMain.exe [2005-06-01 282624]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\Amanda Bell\Start Menu\Programs\Startup\
’“_ú�EUIA1.lnk - c:\program files\Tudou\ú�EUTudou\TudouVa.exe [2009-5-18 1234328]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2006-2-21 155648]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-06-24 21:28 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
backup=c:\windows\pss\Logitech Desktop Messenger.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Works Calendar Reminders.lnk]
backup=c:\windows\pss\Microsoft Works Calendar Reminders.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
backup=c:\windows\pss\WinZip Quick Pick.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Amanda Bell^Start Menu^Programs^Startup^Adobe Gamma.lnk]
path=c:\documents and settings\Amanda Bell\Start Menu\Programs\Startup\Adobe Gamma.lnk
backup=c:\windows\pss\Adobe Gamma.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Documents and Settings\\Amanda Bell\\Desktop\\DrJava.exe"=
"c:\\Program Files\\Java\\jre1.5.0_14\\bin\\javaw.exe"=
"c:\\Program Files\\Java\\jre1.6.0_03\\bin\\javaw.exe"=
"c:\\Program Files\\Java\\jre1.6.0_05\\bin\\javaw.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Nero\\Nero8\\Nero Home\\NeroHome.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Maple 12\\jre\\bin\\java.exe"=
"c:\\Program Files\\Maple 12\\jre\\bin\\maple.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Tudou\\·ÉËÙTudou\\TudouVa.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"17436:TCP"= 17436:TCP:BitComet 17436 TCP
"17436:UDP"= 17436:UDP:BitComet 17436 UDP

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [19/06/2008 5:36 PM 327688]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [11/02/2009 8:06 PM 298776]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [27/02/2009 10:43 AM 101936]
S2 gupdate1c9e7e4c75e015a;Google Update Service (gupdate1c9e7e4c75e015a);c:\program files\Google\Update\GoogleUpdate.exe [07/06/2009 10:56 PM 133104]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [27/09/2006 8:33 PM 116464]
.
Contents of the 'Scheduled Tasks' folder

2009-07-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-08 02:56]

2009-07-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-08 02:56]
.
- - - - ORPHANS REMOVED - - - -

BHO-{43BEAFD9-E005-483D-A367-146BA6C8A32E} - c:\program files\Tudou\·ÉËÙTudou\tudouDetector.dll


.
------- Supplementary Scan -------
.
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta
FF - ProfilePath - c:\documents and settings\Amanda Bell\Application Data\Mozilla\Firefox\Profiles\mono2lv9.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?referrer=ign#max56
FF - prefs.js: network.proxy.type - 2
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\Google\Google Gears\Firefox\components\gears.dll
FF - plugin: c:\program files\Google\Update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\nppopcaploader.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-15 10:13
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-07-15 10:16
ComboFix-quarantined-files.txt 2009-07-15 14:16

Pre-Run: 22,767,648,768 bytes free
Post-Run: 22,740,340,736 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

187 --- E O F --- 2009-06-27 16:00
---------------------

Thank you!

NOTE:

• Malware removal is NOT instantaneous, most infections require several courses of action to completely eradicate.
• Absence of symptoms does not always mean the computer is clean
• Kindly follow my instructions in the order posted.
• Please DO NOT run any scans or fix items without my direction.

STEP #1

Download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.

• Disable any script blocking protection
• Double click dds.pif to run the tool.
• When done, two DDS.txt's will open.
• Save both reports to your desktop.

---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


STEP #2



Download GMER Rootkit Scanner from here or here.

• Extract the contents of the zipped file to desktop.
• Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
• If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
  
  
  Click the image to enlarge it
  
• In the right panel, you will see several boxes that have been checked. Uncheck the following ...
  • Sections
  • IAT/EAT
  • Drives/Partition other than Systemdrive (typically C:\)
  • Show All (don't miss this one)
• Then click the Scan button & wait for it to finish.
• Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  
• Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Thanks for your response.

I've had no problem with GMER, but could you be more specific about how to disable script blocking? I've tried to find help online, but no luck.

Please find GMER.txt attached.

This post has been edited by Darkraver: Jul 19 2009, 10:21 PM

If you have script blocking it will likely be included with your antivirus, just disable that for the scan - should be OK

Hi there,

Please find DDS.txt and Attach.txt attached to this post. Thank you!

Hi,

Please do the following:

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
• They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".

Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')



Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

• Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
• ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
• When finished, it shall produce a log for you.
• Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Hey,

Here is the log from the ComboFix scan.

-----
ComboFix 09-07-14.08 - Amanda Bell 22/07/2009 20:07.2.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.2.1033.18.1014.235 [GMT -4:00]
Running from: c:\documents and settings\Amanda Bell\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Amanda Bell\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Tudou
c:\program files\Tudou\·ÉËÙTudou\AppData.ini
c:\program files\Tudou\·ÉËÙTudou\clientconf.ini
c:\program files\Tudou\·ÉËÙTudou\skin.ini
c:\program files\Tudou\·ÉËÙTudou\sqlite3.dll
c:\program files\Tudou\·ÉËÙTudou\TudouVa.exe
c:\program files\Tudou\·ÉËÙTudou\tudouva.ini
c:\program files\Tudou\·ÉËÙTudou\update\newver.ini
c:\program files\Tudou\·ÉËÙTudou\update\setup.exe
c:\program files\Tudou\·ÉËÙTudou\update\updatetype.ini
c:\program files\Tudou\·ÉËÙTudou\upnpdll.dll

.
((((((((((((((((((((((((( Files Created from 2009-06-23 to 2009-07-23 )))))))))))))))))))))))))))))))
.

2009-07-15 18:56 . 2009-07-18 03:56 -------- d-----w- c:\documents and settings\Amanda Bell\Local Settings\Application Data\Temp
2009-07-02 17:33 . 2009-07-02 17:37 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Adobe
2009-07-02 16:36 . 2009-07-02 16:36 -------- d-----w- c:\documents and settings\Amanda Bell\Application Data\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
2009-07-02 16:33 . 2009-04-24 02:55 176235 ----a-w- c:\windows\system32\Primomonnt.dll
2009-07-02 16:33 . 2009-07-02 16:33 -------- d-----w- c:\program files\Nitro PDF
2009-07-02 16:24 . 2009-07-02 16:24 -------- d-----w- c:\program files\Common Files\Adobe AIR
2009-07-02 16:23 . 2009-07-02 16:23 86016 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\arh.exe
2009-07-02 16:22 . 2009-07-15 13:23 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2009-07-02 16:22 . 2009-07-15 13:23 -------- d-----w- c:\program files\NOS
2009-06-27 04:28 . 2009-06-27 04:28 -------- d-----w- c:\program files\Convert VOB to AVI
2009-06-26 14:57 . 2009-06-26 14:57 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-19 15:23 . 2008-08-30 20:53 -------- d-----w- c:\program files\Symantec AntiVirus
2009-07-18 04:09 . 2006-09-11 21:06 -------- d-----w- c:\program files\Google
2009-07-15 19:10 . 2008-05-11 12:52 -------- d-----w- c:\documents and settings\Amanda Bell\Application Data\uTorrent
2009-07-15 13:39 . 2007-10-20 13:26 -------- d-----w- c:\program files\ApexDC++
2009-07-02 16:28 . 2006-02-21 15:35 -------- d-----w- c:\program files\Common Files\Adobe
2009-06-27 04:14 . 2008-10-06 21:35 -------- d-----w- c:\documents and settings\Amanda Bell\Application Data\dvdcss
2009-06-24 21:28 . 2009-02-12 00:06 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-06-24 21:28 . 2008-06-19 21:36 327688 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-06-24 21:28 . 2007-02-15 11:51 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-06-16 14:36 . 2006-02-21 08:37 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:36 . 2006-02-21 08:37 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-09 22:38 . 2007-02-26 00:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-06-08 18:48 . 2006-09-03 20:49 108824 ----a-w- c:\documents and settings\Amanda Bell\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-06-03 19:09 . 2006-02-21 08:37 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-07 15:32 . 2006-02-21 08:37 345600 ----a-w- c:\windows\system32\localspl.dll
2009-05-06 17:22 . 2009-05-06 17:22 390664 ----a-w- c:\documents and settings\Amanda Bell\Application Data\Real\RealPlayer\Update\RealPlayer11.exe
2009-04-29 04:56 . 2006-02-21 08:37 827392 ----a-w- c:\windows\system32\wininet.dll
2009-04-29 04:55 . 2006-02-21 08:37 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-02-19 19:52 . 2008-09-13 19:11 134648 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2007-02-12 21:42 . 2007-01-13 05:15 88 --sh--r- c:\windows\system32\F88901A949.sys
2007-03-20 14:11 . 2006-09-11 11:37 3766 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
---- Directory of c:\docume~1\amanda~1\startm~1\programs\startup ----

2009-07-03 15:55 . 2009-07-19 15:24 787 ----a-w- c:\docume~1\amanda~1\startm~1\programs\startup\Æô¶¯·ÉËÙÍÁ¶¹.lnk
2006-09-03 20:48 . 2006-02-21 10:35 84 --sha-w- c:\docume~1\amanda~1\startm~1\programs\startup\desktop.ini


((((((((((((((((((((((((((((( SnapShot@2009-07-15_14.13.39 )))))))))))))))))))))))))))))))))))))))))
.
+ 2007-01-15 03:47 . 2008-07-08 13:02 17272 c:\windows\system32\spmsg.dll
- 2007-01-15 03:47 . 2008-07-09 07:38 17272 c:\windows\system32\spmsg.dll
+ 2009-06-16 14:36 . 2009-06-16 14:36 81920 c:\windows\system32\dllcache\fontsub.dll
+ 2009-07-18 04:09 . 2009-07-18 04:09 47104 c:\windows\Installer\80d9a1c.msi
+ 2007-11-12 01:34 . 2009-07-16 07:05 23040 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\unbndico.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 23040 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\unbndico.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 61440 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\pubs.exe
+ 2007-11-12 01:34 . 2009-07-16 07:05 61440 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\pubs.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 27136 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\oisicon.exe
+ 2007-11-12 01:34 . 2009-07-16 07:05 27136 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\oisicon.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 11264 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\mspicons.exe
+ 2007-11-12 01:34 . 2009-07-16 07:05 11264 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\mspicons.exe
+ 2007-11-12 01:34 . 2009-07-16 07:05 86016 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\inficon.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 86016 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\inficon.exe
+ 2007-11-12 01:34 . 2009-07-16 07:05 12288 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\cagicon.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 12288 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\cagicon.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 4096 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\opwicon.exe
+ 2007-11-12 01:34 . 2009-07-16 07:05 4096 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\opwicon.exe
+ 2009-06-16 14:36 . 2009-06-16 14:36 119808 c:\windows\system32\dllcache\t2embed.dll
+ 2007-11-12 01:34 . 2009-07-16 07:05 409600 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\xlicons.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 409600 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\xlicons.exe
+ 2007-11-12 01:34 . 2009-07-16 07:05 286720 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\wordicon.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 286720 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\wordicon.exe
+ 2007-11-12 01:34 . 2009-07-16 07:05 249856 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\pptico.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 249856 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\pptico.exe
+ 2007-11-12 01:34 . 2009-07-16 07:05 794624 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\outicon.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 794624 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\outicon.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 135168 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\misc.exe
+ 2007-11-12 01:34 . 2009-07-16 07:05 135168 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\misc.exe
+ 2007-11-12 01:34 . 2009-07-16 07:05 593920 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\accicons.exe
- 2007-11-12 01:34 . 2009-06-09 22:41 593920 c:\windows\Installer\{90110409-6000-11D3-8CFE-0150048383C9}\accicons.exe
+ 2008-05-07 05:12 . 2009-06-03 19:09 1291264 c:\windows\system32\dllcache\quartz.dll
+ 2009-06-30 15:30 . 2009-06-30 15:30 5520384 c:\windows\Installer\3cdd1cd.msp
+ 2006-09-04 19:19 . 2009-07-07 15:10 24539592 c:\windows\system32\MRT.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]
"CrawlerNotes"="c:\progra~1\crawler\notes\cnotes.exe" [2007-12-21 1010688]
"IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" [2008-02-28 1828136]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-11-30 73728]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2006-01-05 352256]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-02 761948]
"OpwareSE2"="c:\program files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [2003-05-08 49152]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-08-11 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-08-11 81920]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-12-19 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-12-19 159744]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-12-19 131072]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-04-26 185896]
"NBKeyScan"="c:\program files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" [2008-02-18 2221352]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-24 1948440]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-19 52896]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-09-28 125168]
"Google IME Autoupdater"="c:\program files\Google\Google Pinyin\GooglePinyinDaemon.exe" [2008-10-17 308720]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-13 342312]
"NeroFilterCheck"="c:\program files\Common Files\Nero\Lib\NeroCheck.exe" [2008-04-28 570664]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\agrsmmsg.exe [2005-10-14 88203]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2005-12-09 15691264]
"NDSTray.exe"="NDSTray.exe" [BU]
"TFncKy"="TFncKy.exe" [BU]
"TDispVol"="TDispVol.exe" - c:\windows\system32\TDispVol.exe [2005-03-11 73728]
"TPSMain"="TPSMain.exe" - c:\windows\system32\TPSMain.exe [2005-06-01 282624]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2006-2-21 155648]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-06-24 21:28 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
backup=c:\windows\pss\Logitech Desktop Messenger.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Works Calendar Reminders.lnk]
backup=c:\windows\pss\Microsoft Works Calendar Reminders.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
backup=c:\windows\pss\WinZip Quick Pick.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Amanda Bell^Start Menu^Programs^Startup^Adobe Gamma.lnk]
path=c:\documents and settings\Amanda Bell\Start Menu\Programs\Startup\Adobe Gamma.lnk
backup=c:\windows\pss\Adobe Gamma.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Documents and Settings\\Amanda Bell\\Desktop\\DrJava.exe"=
"c:\\Program Files\\Java\\jre1.5.0_14\\bin\\javaw.exe"=
"c:\\Program Files\\Java\\jre1.6.0_03\\bin\\javaw.exe"=
"c:\\Program Files\\Java\\jre1.6.0_05\\bin\\javaw.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Nero\\Nero8\\Nero Home\\NeroHome.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Maple 12\\jre\\bin\\java.exe"=
"c:\\Program Files\\Maple 12\\jre\\bin\\maple.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"17436:TCP"= 17436:TCP:BitComet 17436 TCP
"17436:UDP"= 17436:UDP:BitComet 17436 UDP

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [19/06/2008 5:36 PM 327688]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [11/02/2009 8:06 PM 298776]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [27/02/2009 10:43 AM 101936]
S2 gupdate1c9e7e4c75e015a;Google Update Service (gupdate1c9e7e4c75e015a);c:\program files\Google\Update\GoogleUpdate.exe [07/06/2009 10:56 PM 133104]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [27/09/2006 8:33 PM 116464]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - LAVCMAJI
*Deregistered* - lavcmaji
.
Contents of the 'Scheduled Tasks' folder

2009-07-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-08 02:56]

2009-07-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-08 02:56]
.
.
------- Supplementary Scan -------
.
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta
FF - ProfilePath - c:\documents and settings\Amanda Bell\Application Data\Mozilla\Firefox\Profiles\mono2lv9.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?referrer=ign#max56
FF - prefs.js: network.proxy.type - 2
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\Google\Google Gears\Firefox\lib\ff30\gears.dll
FF - plugin: c:\program files\Google\Update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\nppopcaploader.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-22 20:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-07-23 20:16
ComboFix-quarantined-files.txt 2009-07-23 00:16
ComboFix2.txt 2009-07-15 14:16

Pre-Run: 22,279,618,560 bytes free
Post-Run: 22,287,540,224 bytes free

233 --- E O F --- 2009-07-16 07:05

Hi,

You appear to have two antivirus programs installed AVG and Symantec...More than one antivirus causes system instability, crashes and slowdowns, resulting in less security, not more, uninstall one of them.

P2P - I see you have P2P software utorrent installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It likely contributed to your current situation. This page will give you further information.
Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
Please see this topic for more information:
Perils of P2P File Sharing.
I would strongly recommend that you uninstall this now. You can do so via Control Panel >> Add or Remove Programs.


Next

Please download Malwarebytes' Anti-Malware

• Double Click mbam-setup.exe to install the application.
• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish, so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected. <-- very important
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Run an on-line scan with Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:

• Close any open programs
• Turn off the real time scanner of any existing antivirus program while performing the online scan

3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.

• Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View scan report at the bottom.
  
  
  
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

In your next reply please include

• MBAM Log
• Kaspersky report

Hi there!

Below is the log from MBAM and the Kapersky Report is attached. The Kapersky didn't come up with anything, which I thought was odd, but I'm running it again just in case. Also, I uninstalled Symantec (though I need it to get wireless at school) and uTorrent.


--
Malwarebytes' Anti-Malware 1.39
Database version: 2487
Windows 5.1.2600 Service Pack 3

23/07/2009 10:05:49 AM
mbam-log-2009-07-23 (10-05-49).txt

Scan type: Quick Scan
Objects scanned: 92023
Time elapsed: 6 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\mlcom.ax (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\MSINET.oca (Rogue.Trace) -> Quarantined and deleted successfully.

Hi,

One of the files found by malwarebytes was a backdoor bot, this type of infection has the ability to steal personal information from your computer. As a precaution, from a clean computer change all your passwords, also if you have used this computer for online banking or other financial transactions, notify your financial institutions that your personal information may have been compromised.

Please post a fresh DDS log and advise how your computer is running now and if you have any outstanding issues.

Hi there,

Thanks for your help! The only outstanding issue is a prompt upon startup from Tudou about a missing file, but I can remove it from the registry myself. Here are the new DDS.txt and Attach.txt.

Hi,

that message will probably disappear when we clean up the tools.

If you go to your startup folder - delete any reference to tudou from the start-up folder.

C:\Documents and Settings\Amanda Bell\Start Menu\Programs\Startup


Now please do the following:

Please download JavaRa to your desktop and unzip it to its own folder.

• Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Open JavaRa.exe again and select Search For Updates.
• Select Update Using Sun Java's Website then click Search and click on the Open Webpage button.
• Scroll down to the Java SE Runtime Environment (JRE) option.
• Download and install the latest Java Runtime Environment (JRE) version for your computer.
  (version 6, update 14)

NEXT

Follow these steps to uninstall Combofix

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

NEXT

Now to remove the rest of the tools that we have used in fixing your machine:

• Make sure you have an Internet Connection.
• Download OTC to your desktop and run it
• A list of tool components used in the Cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
• Click Yes to begin the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.

• It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
  Strong passwords: How to create and use them
  Then consider a password keeper, to keep all your passwords safe.
  
• Keep Windows updated by regularly checking their website at :
  http://windowsupdate.microsoft.com/
  This will ensure your computer has always the latest security updates available installed on your computer.
  
  
• SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
  
  
• SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
  
  
• Make Internet Explorer more secure
  
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  
  
• ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  
  
• MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  
  WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
  • Yellow for caution
  • Red to stop
  WOT has an addon available for both Firefox and IE
  
  
• For Firefox, I highly recommend this add-on to keep your PC even more secure.
  
  • NoScript - for blocking ads and other potential website attacks
  
  
• Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  
• ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  
• In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
  Think Prevention.
  PC Safety and Security--What Do I Need?.

**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Thanks for all your help and recommendations.
Everything's looking brighter already.

WAIT, DON'T SHUT IT DOWN YET!

Everything was going fine installing those protection programs, until I installed Spyware Guard. I've rebooted a few times, but I can no longer click on anything!

The first thing that pops up when I boot up is a notice that DrWatson Postmortem Debugger has encountered an error and needs to shut down. Then I get an hourglass when hovering over the startbar, and cannot click on any icons.

Please help!

uninstall spyware guard


do a system restore to yesterday

tap into safe mode (tap F8 repeatedly on startup) choose last known good configuration