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> Unable to logg on
Acuena
post Jun 29 2009, 07:37 AM
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Hi!

Today when I started my desktop PC I had to first fix some errors like disc read error, NTLRD missing and a file called hal.dll.
I was not able to fix the file so I reinstalled XP over my old install.
Then when I then booted I got to the logg on screen and choosed my usuall user (only have one, would be glad to skip that step) and here I got the trouble I now have.

Evry time I choose my user account, windows starts to load my personall settings but then changed to logging out. I have tried to boot from safe mode and it gives the same thing. I have no clue wy this is happening and would be glad to get some help on how to fix this.

Regards

Acuena
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8210GUY
post Jun 29 2009, 11:16 AM
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I'm afraid to say it sounds like hardware failure, probably hard drive, but there may be other reasons, what I suggest you first do is run a disk scan, get the utility from the hard drive makers and do an extended scan, if the drive is failing this will tell you hopefully, if you have the UBCD that has all the utility's on it already, but it's a big download if you don't have it in which case get the one from the makers, see what that shows up.

If you don't know what make your hard drive is, boot that system and tap the del key as it boots to enter the bios, in there you should see your drives listed, make a note of the model it shows, at first look it may seem useless, but it should allow us to identify your drive make to guide you to the utility for your drive if needed, once you have noted the info just turn the system off, if it doesn't turn off with a single push of the power button for some reason, just press and hold it for 5 seconds or so and it will turn off, and so long as you don't save any changes in there no harm will be done.
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Acuena
post Jun 29 2009, 11:38 AM
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When I enter the BIOS I get a under Main:

System Time, data and Legacy Diskette A (Whatever that is) and 6 "SATA X".

SATA 1 : [SAMSUNG HD753LJ]
...
SATA 6 : [TSSTcorp CDDVDW SH]

Is there any more info you need?


Exited with Exit & Discard Changes...

What is
UBCD?
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Abydos
post Jun 29 2009, 03:43 PM
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QUOTE (Acuena @ Jun 29 2009, 11:38 AM) *

What is
UBCD?


http://www.ultimatebootcd.com/
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8210GUY
post Jun 29 2009, 05:07 PM
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Sorry about a slow reply, it's my quiz night lol, anyway as linked above (Thanks Abydos), it is a single disk that contains many useful utility's on it, if your dealing with a lot of systems it's handy to have because they are all in the one place, but they aid testing hardware and solving problems etc.
Now the makers don't have a utility for that drive, you have a Samsung hard drive, so you will need to use a generic tool that can test all drives, I always suggest the makers one initially because then the makers can't argue the results if it's they're own tool, so the best tool for this would probably be HD Tune, hope that helps.
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Acuena
post Jun 30 2009, 04:42 AM
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I looked at that link "HD Tune" but is looks to me be a program you should run once windows has loaded. If so I am unable to run it on the PC because I can't get past the logg on screen, I can't run any program at all. I only gets to the screen where you have to choose ur user to logg in, to this screen (This is not my screen, it's someone elses, hence the image belong to them):
CODE
http://www.petri.co.il/images/xp_welcome_screen1.jpg
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8210GUY
post Jun 30 2009, 04:51 AM
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Sorry about that, I thought it had a boot-able option.
Are you able to remove the drive and test it in a working system using this ?
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Acuena
post Jun 30 2009, 09:12 AM
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I don't know, have not tested that. I am starting to think about taking the HD out and inserting it into another PC and then take out all from the partition that has the OS and then format that. Then reinstall XP from scratch, that should fix it hopefully, what do you guys think?
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8210GUY
post Jun 30 2009, 09:58 AM
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If you can do that then you can do as I suggested above, there is no point formatting and reinstalling until we know what is going on, or you will just be wasting your time, that should be used as a last resort, but with the same aim in mind, no point wasting time looking for solutions for something that may be faulty, so although it may seem a bit of a waste, by proving if the drive is good or bad gives you peace of mind as thats either the problem, or it can be crossed off the list, so once we know that we can try and use a tool to reset the password if that is all the problem is, but given the issues you were having prior to this, it suggests it is a hardware issue.
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Acuena
post Jul 1 2009, 06:15 PM
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Finally it finished, took 498:44 minuter.

Here is the report the Error Scan generated:

HD Tune: SAMSUNG S13UJ1KS212XXX Error Scan

Scanned data : 715118 MB
Damaged Blocks : 0.0 %
Elapsed Time : 498:44

I also did a Benchmark on the disc, have noe idea what it was when I got the PC:

HD Tune: SAMSUNG S13UJ1KS212XXX Benchmark

Transfer Rate Minimum : 29.0 MB/sec
Transfer Rate Maximum : 32.0 MB/sec
Transfer Rate Average : 30.3 MB/sec
Access Time : 13.9 ms
Burst Rate : 25.8 MB/sec
CPU Usage : 12.0%

Edit: Removed the image, did not show what I wanted it to show.

This post has been edited by Acuena: Jul 1 2009, 06:17 PM
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Acuena
post Jul 2 2009, 05:36 PM
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Only want to notify that I just have formated the drive so I now need to install evrything again. Thanks for the help I got, learned a litle bit more smile.gif
When I have reinstalled evrything I want on it I will make a recovery disc with a program called Acronis. A litle bit easier to recover fram such things then laugh.gif
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paws
post Jul 3 2009, 02:32 AM
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Hi Acuena,
I think you are very wise to make a disc image once you have reinstalled your operating system, applications, Internet/email settings etc and your machine is running fast and sweet, with all temp and junk files removed, virus and malware free, defragged and set up as your "perfect system". But once its all set up perfectly don't delay... take the image and keep it safe on removable media (an extra copy somewhere would also be extra "insurance") and make sure it's verified (accurately reproducible) and you have made a bootable start up disc (CD/DVD)

Here's some notes I sent to another member that might be useful;

Notes on Disc Imaging

If you use Ghost, Acronis, Drive Image, Paragon or similar disc imaging programmes, you are creating an exact "image" of your partition or hard disc so it's very different from a standard manufacturer's Restore disc, but you can use the programmes to replicate the effects of one if you wish!

Let me explain, if you have at the moment one partition on your computer, the c: drive and it includes your operating system, programmes/applications, data, including files with letters, spreadsheets, photographs, your university lectures, and your dissertation or thesis and all the other stuff, taking a disc image using for example Acronis or one of the other programmes is like taking an electronic photograph of everything on your computer. In the event of serious trouble that cannot be fixed by the usual methods, you can just reformat your C: drive and replace everything with the disc image you took using your disc image.

This will mean that your hard drive will be restored to exactly the same as it was when you took the disc image or electronic photograph. Be aware however, that you will have been wise to copy amendments made since the last disc image was taken I.E. if you wrote up an important research document yesterday but your disc image was taken last week your research document would be lost unless you do as I do and copy it to removable media.

A better solution to this problem is to have your operating system and applications, on for example C: drive with documents, data etc on D:
If you are forced to restore your image on to C: because of serious Windows problems problems that cannot be overcome in a timely or cost effective way by the usual means, then your operating system and all your Applications will be working perfectly again within a short time (leaving you just to implement any recent updates) and your valuable documents , data etc will be untouched as they will be on the different drive/partition I.E. D:
You should also make separate arrangements to back up your data, as mentioned above, or regularly take a image of the data partition, and in this way you will feel fairly secure...

I could go on at length but will not do so unless you ask me to!

To sum up
1 A manufacturer's Restore disc will put your computer back to the exact state it was in, when it left the factory.

2 The disc image (Ghost, Acronis etc) will allow you to put your computer back to the exact state it was in, when you took the disc image (so if you have installed lots of extra programmes, your email settings, address book, browser favourites, Internet access passwords, and also created lots of documents and other data, all these will be restored to the state they were in when you took the disc image.


As you already have Acronis this would probably be your first choice of software, but if looking for a free version there are some available for download from the Internet, from time to time, however Drive Image XML coupled with "Barts Pre Installed Environment" (both freely available) is a powerful and excellent combination that has served many folks well, over the years.
Regards
paws
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Acuena
post Jul 3 2009, 05:47 PM
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I have now made the Acronis backup and stored it on my extrernal HD, so now I can go ahead and crash my pc again smile.gif just kidding.
Thx for all the info paws, must had taken some time to write it smile.gif.

I made some changes to XP, mainly where My documents and webbrowser favorites was started and some more before the backupp so I don't have to that all over again if something happends. Now I need to fix/check that all programs work as they should, then maybe make another backup on both partitins I have.

Thx again for all help and let's hope we all stay out of any "bad bugs" in the PC.
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paws
post Jul 4 2009, 01:49 AM
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