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> [Closed] Trojan.win32.agent.azsy and personal antivirus, Trojan.win32.agent.azsy pop up and personal antivirus pop up
youngfemale27
post May 13 2009, 12:24 PM
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Joined: 13-May 09
Member No.: 85,745
Operating System: Windows xp
Last night i got a pop up saying my computer was infected with this trojan.win32.agent.azsy virus and some personal anti virus popped up and i downloaded but did not pay for anything now i keep getting this thing that comes up thats saying blocked please continue unprotected blah blah blah and it wont let me go to any pages that could possibly help me. I need to find a way to remove this thing Ive tried everything I can think of but it still wont go away. Ive even tried to remove it from my programs and it wont uninstall. When I go to my control panel its not there. But there is a balloon that keeps popping up on my icon thing. What can I do?
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Essexboy
post May 31 2009, 02:36 PM
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From: Darkest Cornwall
Member No.: 82,302
Operating System: Vista Ultimate
Windows 7
On completion of this could you update windows thumbup.gif Then let me know of any further problems

Please download the OTM by OldTimer.
  • Save it to your desktop.
  • Please double-click OTM.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    CODE
    :Files
    d:\program files\Freeze.com

    :Commands
    [purity]
    [emptytemp]

  • Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
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Essexboy
post Jun 7 2009, 02:30 PM
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Group: Classroom Teacher
Posts: 1,394
Joined: 8-November 08
From: Darkest Cornwall
Member No.: 82,302
Operating System: Vista Ultimate
Windows 7
Due to inactivity this topic will be closed.
If you need help please start a new thread and post a new HJT log
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