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> [Resolved] Trojan.Win32.Agent.clsj 1 help!
Noviciate
post Jun 18 2009, 12:43 PM
Post #16


Classroom Teacher
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Operating System: Windows XP



That looks to be that, as long as the PC is behaving itself.

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Your copy of Adobe Reader is out of date. You can get the latest version here.

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Download JavaRa from here and save it to your Desktop.
You will need to extract the file(s):
Right click on the zipped folder and from the menu that appears, click on Extract All...
In the 'Extraction Wizard' window that opens, click on Next> and in the next window that appears, click on Next> again.
In the final window, click on Finish


***Please close any instances of Internet Explorer before continuing!***
  • Double-click JavaRa.exe to begin.
  • Pick your prefered language from the drop-down menu and click Select.
  • Click on Remove Older Versions to remove older version of Java - obvious really, isn't it!
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location, just in case you have any problems with Java afterwards.

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Your log doesn't appear to show a third-party software firewall installed - if you have one, and i've missed it, please ignore this.
If you are relying the firewall that comes with Service Pack 2, then you need to install one. While the SP2 firewall is better than nothing, it doesn't monitor outgoing traffic, so anything malicious on your computer can 'phone home' at will.
If you are using a wireless router that comes with a NAT hardware firewall, this also doesn't monitor outgoing connections.

There are a few free firewalls available.
Comodo Firewall Pro, available here. This download has both a firewall and anti-virus in the same package, so be sure that you uncheck the AV option if you choose to install this one.
PC Tools Firewall Plus, available here.
Online Armor Free, available here.

It is important to note that you should only have one firewall installed at a time, but you can download them all to your Desktop and install each in turn to see which one you prefer.

Understanding and Using Firewalls: http://www.bleepingcomputer.com/tutorials/tutorial60.html

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I want you to run your PC as normal for a few days and when you are happy that everything is fine, do the following:

Go to Start > Run, enter the following into the textbox and click OK: combofix /u
This will uninstall Combofix and do a little housework besides.

Create a new Restore Point - this will give a clean one should you need it in the future.
A tutorial for System Restore is available here.

The reason for waiting is that if removing the malware has caused a problem, which it occasionally does, you can put your PC back to how it was before the fix. This will re-install the malware, but an infected PC is better than an expensive paperweight!

Some bedtime reading: This is a very good tutorial about keeping your computer safe and secure on the internet.
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Noviciate
post Jun 23 2009, 01:17 PM
Post #17


Classroom Teacher
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Group: Classroom Teacher
Posts: 2,566
Joined: 30-July 06
Member No.: 59,198
Operating System: Windows XP



Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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