Hi. Trying to fix my ex's computer. AVG reports Trojan Horse BackDoor.Generic 12 AAVT detected every time I run Spybot or Spyware Doctor or Adaware, it deletes it but it comes back next time. AVG updates every day but the log said all updates failed for the past two weeks. Firefox and IE will not start. Have gone through the "Are You Infected" topic and followed it. Malwarebytes' Anti-Malware was able to update and run and produced a log, GMER had to run several times before I was successful in making a copy of the log, DDS gave me a log. I have put those logs on a CD, how do I get them in to this forum? Is there any danger of transferring problems into my computer, I am running AVG which is updated and Spybot with Tea timer. Thank you for your help, just not sure about getting the three logs and one attachment to you. Thank you Ian