[Closed] Sluggish response to UI actions + Google Redirect

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What the Tech > Spyware / Malware / Virus Removal > Infections Removal

[Closed] Sluggish response to UI actions + Google Redirect, Sluggish response to UI actions + Google Redirect

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calvin_hobbes View Member Profile	Apr 30 2009, 07:00 AM Post #1
Authentic Member Group: Authentic Member Posts: 60 Joined: 9-February 08 Member No.: 76,716 Operating System: windows XP	Hello to experts once again, Sometimes i wonder, despite the abundance of spyware/malware/AV checkers i have on the laptop, how do i land up with trojans/spyware/viruses etc.... anyways, problem description is, say every time i do a google search (in up-to-date mozilla firefox), the first time i click on the link, it redirects me to this strange website, with "Page Load Error" http://t.websearchmaster.net/?d=rAbyvfxBdx...-=-e576278d82c1 if i am not mistaken, then due to (mvp+spybot)hosts file entries, it gets blocked ==> thank goodness for this the second time i click on the same search link, i get a "404 Not Found" with URL pointing to http://www.google.com/undefined the third time i click on the same link, i finally am able to view the actual link site. Note, this occurs for almost every other link, and on every type of google search... computer has also, lately, been sluggish in response to UI commands, opening up Windows explorer, switching between tasks etc.. I have updated def files for Spybot R&D (with resident IE active), MVP Host file, MBAM, and Trend Micro Officescan NT. Below is HJT log included for your reference. Hope you gurus can help me once again. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 08:46:35 AM, on 04/30/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\svchost.exe C:\WINNT\System32\WLTRYSVC.EXE C:\WINNT\System32\bcmwltry.exe C:\WINNT\system32\spoolsv.exe C:\Program Files\AccessManager\Client\AMBroker.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINNT\System32\MCSvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\OfficeScan NT\ntrtscan.exe C:\WINNT\system32\Prot_srv.exe C:\WINNT\system32\pstartSr.exe C:\Program Files\AccessManager\PMAC\sp_SWIns.exe C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\Suss.exe C:\Program Files\AccessManager\Client\sygman.exe C:\Program Files\OfficeScan NT\tmlisten.exe C:\WINNT\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe C:\WINNT\system32\CCM\CcmExec.exe C:\WINNT\TEMP\GG3C15.EXE C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe C:\Program Files\OfficeScan NT\TmPfw.exe C:\Program Files\OfficeScan NT\CNTAoSMgr.exe C:\WINNT\Explorer.EXE C:\Program Files\OfficeScan NT\pccntmon.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\WINNT\stsystra.exe C:\WINNT\system32\hkcmd.exe C:\WINNT\system32\igfxpers.exe C:\Program Files\AccessManager\Client\AccessMgr.exe C:\WINNT\system32\igfxsrvc.exe C:\WINNT\system32\WLTRAY.exe C:\WINNT\system32\taskswitch.exe C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe C:\Program Files\DellTPad\Apoint.exe C:\Program Files\WinPatrol\winpatrol.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\DellTPad\ApMsgFwd.exe C:\Program Files\DellTPad\HidFind.exe C:\Program Files\DellTPad\Apntex.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\iPass\iPassConnect\iPassConnectGUI.exe C:\Program Files\Pointsec\Pointsec for PC\P95Tray.exe C:\WINNT\system32\ctfmon.exe C:\Documents and Settings\vm092543\Local Settings\Application Data\Google\Update\GoogleUpdate.exe C:\Program Files\Spybot\TeaTimer.exe C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe C:\Program Files\Copernic Desktop Search\DesktopSearchService.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\interwise\Participant\pull.exe C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Nokia\Nokia PC Suite 7\PcSync2.exe C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtKbd.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe C:\Program Files\PC Connectivity Solution\ServiceLayer.exe C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\Program Files\MCollect\MPCMon.exe C:\WINNT\explorer.exe C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe C:\Program Files\PC Connectivity Solution\Transports\NclToBTSrv.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\SvcLncher.exe C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe C:\Program Files\Password Safe\pwsafe.exe C:\WINNT\system32\HPZinw12.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://inside.nokiasiemensnetworks.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://inside.nokiasiemensnetworks.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by NSN R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxyconf.glb.nsn-net.net/proxy.pac O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Copernic Desktop Search - Home Toolbar - {4A1C6093-14F9-44D7-860E-5D265CFCA9D9} - C:\Program Files\Copernic Desktop Search\Toolbar\ToolbarContainer101000311.dll O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\OfficeScan NT\pccntmon.exe" -HideWindow O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [WinZip Quick Pick] C:\Program Files\WinZip\WZQKPICK.EXE O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINNT\system32\igfxpers.exe O4 - HKLM\..\Run: [AccessManager] C:\Program Files\AccessManager\Client\AccessMgr.exe O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINNT\system32\WLTRAY.exe O4 - HKLM\..\Run: [CoolSwitch] C:\WINNT\system32\taskswitch.exe O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\WinPatrol\winpatrol.exe -expressboot O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [iPassConnect] "C:\Program Files\iPass\iPassConnect\iPassConnectGUI.exe" /S O4 - HKLM\..\Run: [Pointsec Tray] C:\Program Files\Pointsec\Pointsec for PC\P95Tray.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\vm092543\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot\TeaTimer.exe O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [Copernic Desktop Search - Home] "C:\Program Files\Copernic Desktop Search\DesktopSearchService.exe" /tray O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray O4 - Global Startup: Adobe Reader - Schnellstart.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Bluetooth Manager.lnk = ? O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Push Client.LNK = C:\Program Files\interwise\Participant\pull.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Edit with Altova X&MLSpy - C:\Program Files\Altova\XMLSpy2008\spy.htm O9 - Extra button: Edit with Altova X&MLSpy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSpy2008\spy.htm O9 - Extra 'Tools' menuitem: Edit with Altova X&MLSpy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSpy2008\spy.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Spybot\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Spybot\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINNT\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=https://inside.nokiasiemensnetworks.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1230590012390 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1230592905812 O16 - DPF: {7261EE42-318E-490A-AE8F-77649DBA1ECA} (JNILoader Control) - https://xesp-nsnst004.inside.nokiasiemensne...STJNILoader.cab O16 - DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} (Whale Client Components) - https://bpsn.inside.nokiasiemensnetworks.co.../WhlCompMgr.cab O16 - DPF: {D3E01836-60CD-480D-BBDB-19D5A7D23128} (Xerox_Services_Portal.XrxPrinter_Inst) - https://office.services.xerox.com/XeroxServ...Portal_Pref.CAB O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://apertio.webex.com/client/T27L/webex/ieatgpc.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nsn-intra.net O17 - HKLM\Software\..\Telephony: DomainName = nsn-intra.net O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = nsn-intra.net O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = nsn-intra.net O23 - Service: Access Manager Configuration Service (AMBroker) - MCI, Inc. - C:\Program Files\AccessManager\Client\AMBroker.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Visual Insight DA Plugin (DAPlugin) - MCI, Inc. - C:\Program Files\AccessManager\Client\DAPlugin.exe O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\IP VPN Remote Services\Extranet_serv.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINNT\system32\spool\drivers\w32x86\3\HPBPRO.EXE O23 - Service: HTTP Poster Service (HTTP Poster) - Nokia - C:\WINNT\system32\HTTP_Poster.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPassConnectEngine - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe O23 - Service: iPassPeriodicUpdateApp - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe O23 - Service: iPassPeriodicUpdateService - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Managed Client Service (MCsvc) - © 2005 - 2008 Siemens AG - C:\WINNT\System32\MCSvc.exe O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\OfficeScan NT\ntrtscan.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe O23 - Service: Pointsec - Unknown owner - C:\WINNT\system32\Prot_srv.exe O23 - Service: Pointsec Service Start (Pointsec_start) - Unknown owner - C:\WINNT\system32\pstartSr.exe O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe O23 - Service: Service Launcher - SIS GO GIO DS PSU6 - C:\WINNT\system32\SvcLncher.exe O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: SP Software Installer - Smartpipes, Inc. - C:\Program Files\AccessManager\PMAC\sp_SWIns.exe O23 - Service: Visual Insight Dial Analysis (sp_spi_da) - Smartpipes, Inc. - C:\Program Files\AccessManager\SMOC\spi_da.exe O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe O23 - Service: SSA Integration Manager (Sygman) - MCI, Inc. - C:\Program Files\AccessManager\Client\sygman.exe O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\OfficeScan NT\tmlisten.exe O23 - Service: OfficeScanNT Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\OfficeScan NT\TmPfw.exe O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\OfficeScan NT\TmProxy.exe O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINNT\System32\WLTRYSVC.EXE -- End of file - 16088 bytes

Posts in this topic

calvin_hobbes [Closed] Sluggish response to UI actions + Google Redirect Apr 30 2009, 07:00 AM

Tomk Hi calvin_hobbes, My name is Tomk. I would be... May 5 2009, 04:41 PM

calvin_hobbes Hi Tomk, Nice to see ya again :-) MBAM Log =====... May 6 2009, 08:25 PM

Tomk calvin_hobbes, Let's get a little different l... May 6 2009, 09:27 PM

calvin_hobbes DDS.txt ====== DDS (Ver_09-03-16.01) - NTFSx86 R... May 7 2009, 05:45 PM

Tomk calvin_hobbes, Click Start, then Settings, then c... May 7 2009, 06:30 PM

calvin_hobbes removed older java versions... scanning via kasper... May 7 2009, 08:22 PM

Tomk RE: [Closed] Sluggish response to UI actions + Google Redirect May 7 2009, 10:26 PM

calvin_hobbes Kaspersky Log ============ -----------------------... May 8 2009, 06:00 AM

Tomk calvin_hobbes, Your computer appears to have been... May 8 2009, 06:05 AM

calvin_hobbes Hi tomk, This seems to be the second time i am in... May 8 2009, 10:02 PM

Tomk calvin_hobbes, Let me know. May 8 2009, 10:28 PM

Tomk Due to inactivity this topic will be closed. If yo... May 14 2009, 09:27 PM

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