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> [Resolved] Security Tool, FAO CatByte - nothing working
VanDavies
post Nov 12 2009, 07:48 AM
Post #1


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Posts: 36
Joined: 11-November 09
Member No.: 88,768
Operating System: Vista
Hi

I noticed that you are helping TC, I am having a very similar problem; the only differences seemingly being that I am running on VIsta, and my desktop is constantly black instead of blue.

I've followed your steps up to where you told TC to go to the file and move it to desktop- unfortunately, I can't locate the file on mine.

Also, after about 20 minutes of my laptop being on, the screen all goes blue saying there is a problem then computer shuts itself off.

Just to confirm:
No .exe files are able to run- Security Tool stops them
I've downloaded the 6 files you told TC to download- none of them worked

Please can you help me?


EDIT (20:23PM 12/11/09): I'm really resisting the urge to bump this topic, if anyone else could possibly help me, I'd be extremely grateful. Thanks in advance.

This post has been edited by VanDavies: Nov 12 2009, 02:24 PM
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Posts in this topic
- VanDavies   [Resolved] Security Tool   Nov 12 2009, 07:48 AM
- - CatByte   Hi, Please try the following program: Please dow...   Nov 13 2009, 01:18 PM
- - VanDavies   OK about to restart in Safe Mode- thank you for ge...   Nov 13 2009, 01:40 PM
- - VanDavies   OK I'm still in safe mode- I ran exehelper fi...   Nov 13 2009, 02:10 PM
- - VanDavies   Ok, here is DDS: DDS (Ver_09-10-26.01) - NTFSx86...   Nov 13 2009, 02:22 PM
- - VanDavies   And this Attach: DDS (Ver_09-10-26.01) - NTFSx86...   Nov 13 2009, 02:24 PM
- - VanDavies   And this is the gmer: GMER 1.0.15.15220 - http://...   Nov 13 2009, 02:38 PM
- - VanDavies   By the way, all of the above was done in "saf...   Nov 13 2009, 02:50 PM
- - CatByte   Hi, Good enough for me to get a diagnosis: Pleas...   Nov 13 2009, 03:08 PM
- - VanDavies   OK, Mozilla and Internet Explorer won't run in...   Nov 13 2009, 03:35 PM
- - VanDavies   OK, I'm not sure how to diasble my anti-virus ...   Nov 13 2009, 03:48 PM
- - VanDavies   I've managed to get Mozilla working in normal ...   Nov 13 2009, 04:00 PM
- - CatByte   Hi, Please do the following: Note: for Vista, y...   Nov 13 2009, 04:36 PM
- - VanDavies   Thanks again for the response. Tried all of the a...   Nov 13 2009, 04:54 PM
- - CatByte   did you drag the combo.com into inherit?   Nov 13 2009, 04:56 PM
- - VanDavies   Yes I dragged it into Inherit, still no joy. Tryi...   Nov 13 2009, 05:03 PM
- - CatByte   Hi, Please do the following: Please download OTM...   Nov 13 2009, 05:08 PM
- - VanDavies   Downloaded OTM. Again, it won't work in norma...   Nov 13 2009, 05:10 PM
- - CatByte   Hi, If it wont work in safe mode: Look for the f...   Nov 13 2009, 05:12 PM
- - VanDavies   Hi I managed to run OTM in safe mode and navigate...   Nov 13 2009, 05:27 PM
- - CatByte   delete the combofix you have on your desktop...dow...   Nov 13 2009, 06:50 PM
- - VanDavies   OK a lot of things just happened!! It wen...   Nov 13 2009, 07:13 PM
- - CatByte   The log should be located at C:\Combofixt.txt...   Nov 13 2009, 07:15 PM
- - VanDavies   OK I think I found it: ComboFix 09-11-14.01 - Key...   Nov 13 2009, 07:16 PM
- - CatByte   Hi, that's a teeny tiny bit of the log...can y...   Nov 13 2009, 07:26 PM
- - VanDavies   That's the whole lot I'm afraid. There are...   Nov 13 2009, 07:28 PM
- - VanDavies   The only text files in the ComboFix folder are: C...   Nov 13 2009, 07:31 PM
- - CatByte   If that was all there was to the ComboFix.txt the...   Nov 13 2009, 07:51 PM
- - VanDavies   Hey!! I've just run my laptop on norma...   Nov 13 2009, 08:03 PM
- - CatByte   I need to see a ComboFix log...there is likely a l...   Nov 13 2009, 08:15 PM
- - VanDavies   OK I've managed to run ComboFix in Normal mode...   Nov 13 2009, 09:23 PM
- - CatByte   Hi, Please do the following: Very Important...   Nov 13 2009, 10:14 PM
- - VanDavies   It says cmd.exe cannot be found. I've tried se...   Nov 14 2009, 01:45 PM
- - CatByte   yes, please post the ComboFix log what happens i...   Nov 14 2009, 02:48 PM
- - VanDavies   Hi This is the ComboFix log: ComboFix 09-11-14....   Nov 14 2009, 05:20 PM
- - VanDavies   OK I searched the net on how to find cmd and I fou...   Nov 14 2009, 05:28 PM
- - VanDavies   OK look.txt comes back with this: Volume in drive...   Nov 14 2009, 05:31 PM
- - CatByte   Hi Please do the following: Please navigate to t...   Nov 14 2009, 05:42 PM
- - VanDavies   OK I have the following in Qoobox: ComboFix2.txt...   Nov 14 2009, 07:21 PM
- - CatByte   Hi, the file I was looking for isn't there. ...   Nov 14 2009, 08:04 PM
- - VanDavies   ComboFix 09-11-16.01 - Keymar 15/11/2009 18:09..1 ...   Nov 15 2009, 06:52 PM
- - CatByte   Hi, Please do the following: Very Important...   Nov 15 2009, 09:47 PM
- - VanDavies   Hi CatByte OK here is the latest log: ComboFix 0...   Nov 16 2009, 12:35 PM
- - VanDavies   Ant the MBAM report: Malwarebytes' Anti-Malwa...   Nov 16 2009, 01:02 PM
- - VanDavies   And this is the Kaspersky report: ------------...   Nov 16 2009, 05:57 PM
- - CatByte   Hi, Please post a fresh DDS and Attach.txt and ad...   Nov 16 2009, 06:17 PM
- - VanDavies   Hi Here is DDS: DDS (Ver_09-10-26.01) - NTFSx8...   Nov 16 2009, 06:56 PM
- - VanDavies   And this is Attach: UNLESS SPECIFICALLY INSTRUC...   Nov 16 2009, 06:58 PM
- - VanDavies   The laptop seems to be running fine right now and ...   Nov 16 2009, 07:00 PM
- - CatByte   Hi, Your logs are clean, just some housekeeping t...   Nov 16 2009, 07:08 PM
- - VanDavies   OK I've downloaded and installed Adobe, just d...   Nov 18 2009, 12:31 PM
- - CatByte   Hi, Please do the following: Click on the Start...   Nov 18 2009, 04:15 PM
- - VanDavies   That's great thanks, old Java has been removed...   Nov 19 2009, 11:52 AM
- - CatByte   Hi, If the combofix icon is still on your desktop...   Nov 19 2009, 11:56 AM
- - VanDavies   No, it's not there- I manually deleted the fil...   Nov 19 2009, 12:11 PM
- - VanDavies   Done. I'm pretty skint at the moment as my car...   Nov 19 2009, 12:18 PM
- - CatByte   That was very kind of you, thank-you. You are wel...   Nov 19 2009, 05:20 PM
- - CatByte   Since this issue appears to be resolved ... this T...   Nov 19 2009, 05:20 PM

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