 [Resolved] Please help me: Taskbar frozen & programs won't loa |
 Sep 8 2009, 01:16 PM
Post
#1
|
|
|
Authentic Member  Group: Authentic Member Posts: 30 Joined: 23-February 06 Member No.: 50,867 Operating System: XP  |
Hi all, I am new to this forum & I am hoping you will be able to help me with a few problems I'm having with my PC.
This seems to be an intermittant problem but it happens more often than not. When I boot up the pc no matter who's login i use (mine or the wifes) when the desktop loads, the taskbar down the bottom is frozen. When i move the mouse over it there is just a hour glass. Also certain programs won't load up like I-tunes or the defrag yet when i go into processes the itunes exe is showing. Again this is intermittent. Internet explorer seems to work ok. I have Avira anti-virus & I am using Adaware, Spybot & spywareguard. My system details are: Windows XP sp:3 here is my hijack this log: Please help me & thank you in advance. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 20:32:51, on 07/09/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Ahead\InCD\InCDsrv.exe C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Avira\AntiVir Desktop\sched.exe C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe C:\Program Files\Avira\AntiVir Desktop\avguard.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\system32\slserv.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\wanmpsvc.exe C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe C:\WINDOWS\system32\LVCOMSX.EXE C:\Program Files\Avira\AntiVir Desktop\avgnt.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\QTTask.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5\D5OLNFR9\SUPERAntiSpyware[1].exe C:\WINDOWS\system32\MSIEXEC.exe C:\WINDOWS\system32\msiexec.exe C:\WINDOWS\system32\MsiExec.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file) O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file) O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file) O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [SRUUninstall] "C:\WINDOWS\system32\msiexec.exe" /L*v C:\WINDOWS\TEMP\SND532unin.txt /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [SRUUninstall] "C:\WINDOWS\system32\msiexec.exe" /L*v C:\WINDOWS\TEMP\SND532unin.txt /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.....;/as2stubie.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aolsvc.aol.co.uk/comput...up/qdiagcc.cab O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-18.cab O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/...oUploader3.cab O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093370625640 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1127476592035 O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/download...1/axofupld.cab O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.co.uk/downlo...2/axofupld.cab O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O16 - DPF: {DAF94F73-2AA6-44D8-A562-A28831820D34} (Pixum EasyUploadX Control) - http://www.pixum.de/int/EasyUpload/ImgUploader.cab O16 - DPF: {E862C832-3A5F-4CEB-BFAA-167B22010A71} (InfosFinder2.InfosFinder) - http://support.packardbell.com/files...fosFinder2.CAB O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://plugin.driveragent.com/files/driveragent.cab O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) - http://www.mypix.com/uk/uk/importer/ImageUploader4.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file) O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing) O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe -- End of file - 11841 bytes |
 |
 
|
|
Replies
|
Oct 20 2009, 06:38 PM
Post
#2
|
|
 Forum God  Group: Root Admin Posts: 45,794 Joined: 23-September 04 From: Missouri, USA Member No.: 15,276  |
Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic. |
|
|
|
Posts in this topic
clownfish [Resolved] Please help me: Taskbar frozen & programs won't loa Sep 8 2009, 01:16 PM
LDTate DO NOT use any TOOLS such as Combofix, Vundofix, o... Sep 12 2009, 07:54 AM clownfish Hi there & thank you for your reply. I have do... Sep 14 2009, 01:12 AM LDTate You have something running that is causing that er... Sep 14 2009, 04:15 PM clownfish Hi LDTate, Combofix has been running for over half... Sep 15 2009, 12:24 PM LDTate I'm wondering if you have a hardware issue.
H... Sep 16 2009, 08:21 AM
clownfish QUOTE (LDTate @ Sep 16 2009, 03:21 PM) I... Sep 16 2009, 10:30 AM LDTate My guess is it's one or more of your protectio... Sep 16 2009, 11:13 AM clownfish hmmm. not sure about that.
I have Avira & Ad-... Sep 16 2009, 11:40 AM LDTate QUOTE (clownfish @ Sep 16 2009, 12:40 PM)... Sep 16 2009, 02:23 PM clownfish wasn't aware I had any of the others running o... Sep 16 2009, 02:29 PM LDTate You might want to print this out
Click Start ... Sep 16 2009, 02:42 PM clownfish I'm having some serious problems now... i have... Sep 16 2009, 04:38 PM LDTate That's a temp file.
Have you shutdown and res... Sep 16 2009, 04:40 PM clownfish Ok, I managed to get into My computer & that f... Sep 16 2009, 04:47 PM LDTate I really think you're having hardware / softwa... Sep 16 2009, 04:50 PM clownfish Hi, that worked.
Here is the text:
Running from: ... Sep 18 2009, 02:10 PM LDTate It should have done more then that.
Can you post ... Sep 18 2009, 02:14 PM clownfish That's exactly what I have copied & pasted... Sep 18 2009, 02:40 PM LDTate Post a new HijackThis log please.
Also please des... Sep 18 2009, 02:45 PM clownfish My Taskbar is ok at the moment, it seems to be int... Sep 18 2009, 02:58 PM LDTate I think Ad-Watch is stopping everything we try to ... Sep 18 2009, 03:04 PM clownfish Ok, I have removed Adaware & re-booted & n... Sep 18 2009, 03:15 PM LDTate RE: [Resolved] Please help me: Taskbar frozen & programs won't loa Sep 18 2009, 03:33 PM clownfish Itsbeen running for 30 mins & it still says pr... Sep 18 2009, 03:53 PM LDTate give it a few more minutes. Sep 18 2009, 03:54 PM LDTate If you decide to stop CF.
Reboot and look for the ... Sep 18 2009, 04:06 PM clownfish Do you think it will be saved on the c:/ drive? Sep 18 2009, 04:12 PM LDTate QUOTE (clownfish @ Sep 18 2009, 05:12 PM)... Sep 18 2009, 04:13 PM clownfish Ok, I think I have found the txt document:
ComboFi... Sep 18 2009, 04:19 PM LDTate Yes that's it but it isn't complete. There... Sep 18 2009, 04:26 PM clownfish No the pc didnt come with one! it wasa genuine... Sep 18 2009, 04:27 PM LDTate Click Start> Run> type CMD tap enter
At the... Sep 18 2009, 04:34 PM clownfish chkdsk is now running. Sep 18 2009, 04:38 PM LDTate Let it run. I hope it fixes any corrupt windows fi... Sep 18 2009, 04:45 PM LDTate FYI,
I'm headed out for the night. Will check ... Sep 18 2009, 04:48 PM clownfish okey dokey
I'm off to bed. I will just let it ... Sep 18 2009, 04:55 PM clownfish Ok I have checked this morning & the pc loaded... Sep 19 2009, 01:26 AM LDTate Lets see if IE 8 is causing the problems.
Remove ... Sep 19 2009, 05:40 AM clownfish Removed IE8, re-booted & it has reverted back ... Sep 19 2009, 12:40 PM LDTate Please download ad13's win32ksys to your deskt... Sep 20 2009, 09:51 AM clownfish Done all that but i fear tha we have the same prob... Sep 21 2009, 02:21 AM LDTate That's what it does when it didn't fing an... Sep 21 2009, 07:52 PM clownfish I'm away on business for a couple of days, wil... Sep 22 2009, 11:07 AM LDTate RE: [Resolved] Please help me: Taskbar frozen & programs won't loa Sep 22 2009, 04:14 PM clownfish Hi, i'm back. I have run the scan & here i... Sep 25 2009, 02:46 AM LDTate You can delete this file.
C:\Documents and Se... Sep 27 2009, 10:54 AM clownfish Hi, i have removed that file. What exactly was it?... Sep 28 2009, 01:13 AM clownfish Hi LD Tate
I managed to get Combofix working, here... Sep 28 2009, 09:06 AM LDTate What anti-virus program are you using? Sep 28 2009, 03:15 PM clownfish Avira Sep 29 2009, 12:59 AM LDTate Copy/paste the text in the Codebox below into note... Sep 30 2009, 06:52 PM clownfish Hi, all done: at the moment the taskbar is ok but ... Oct 1 2009, 10:00 AM LDTate Everything looks good to me.
Good job
The fol... Oct 1 2009, 03:35 PM clownfish That first part of that deleted Combofix! is t... Oct 5 2009, 01:31 AM LDTate QUOTE (clownfish @ Oct 5 2009, 02:31 AM) ... Oct 5 2009, 03:18 PM clownfish Thanks LDT. however I have just booted up the pc ... Oct 9 2009, 07:54 AM LDTate QUOTE (clownfish @ Oct 9 2009, 08:54 AM) ... Oct 10 2009, 09:24 AM |
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
Similar Topics
| Topic Title | Replies | Topic Starter | Views | Last Action | |||
|---|---|---|---|---|---|---|---|
 |
20 | Wakenaam | 358 | Yesterday, 09:54 AM Last post by: Tomk |
|||
|
16 | mesa215 | 278 | Yesterday, 12:05 AM Last post by: Raktor |
|||
|
17 | stjohn | 353 | 19th November 2009 - 06:17 PM Last post by: CatByte |
|||
|
57 | VanDavies | 650 | 19th November 2009 - 05:20 PM Last post by: CatByte |
|||
|
Time is now: 21st November 2009 - 01:18 AM |
Member site: Alliance of Security Analysis Professionals | UNITE Against Malware
Memory Forums | Auto Repair Forum
© Geeks to Go, Inc. | All Rights Reserved | Privacy Policy
