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> [Resolved] PC Infection (google search issue/popups), Google search issue, explorer & antivirus popups
usah
post Jul 2 2009, 05:35 PM
Post #1


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Group: Authentic Member
Posts: 12
Joined: 1-July 09
Member No.: 86,499
Operating System: Windows XP



Hello and thank you in advance.

Our PC is notgood up. We get ALOT of explorer popups (we never use explorer). It is IMPOSSIBLE to search through google. Everything redirects to tourantolayer [dot] com. Also frequently get an antivirus pop up. Options are "Activate Antivirus System Pro" and "Stay Unprotected". Pops up countless times throughout the course of a day.

Also, frequently get a "Security Warning" error popup (also countless times).

"Application cannot be executed. The file svchost.exe is infected. Do you want to activate your antivirus software now? "yes" "no".

the .exe file in this error is always different, like it just cycles through all the programs (assuming).

Any program we try to open we will get the "Security Warning" for the .exe file. If we try a program 3 or 4 times it will finally open. Sometimes only for a second or two.

Also get an "Antivirus System Pro Alert" popup on the right from the system tray.

"Infiltration Alert"
Do you want to block this attack?
"yes" "no"

Any help is much appreciated.

Could eventually open hijackthis, but never able to save the log. The log file posted below is the one saved in the TrendMicro - Hijackthis Folder. Not sure if this is the same as the notepad file that pops up after scan. Hope this is alright.

HIJACKTHIS File:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:20:13 PM, on 7/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Gamevance\gamevance32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\sysguard.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Documents and Settings\All Users\Application Data\KwinzySearch\kwinzy125.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\KwinzySearch\kwinzy.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/?cid=tbar
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R3 - URLSearchHook: NetAssistantBHO Class - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files\My.Freeze.com Toolbar\NetAssistant.dll
O1 - Hosts: ::1 localhost
O1 - Hosts: 209.44.111.62 antispy.microsoft.com
O1 - Hosts: 209.44.111.62 antiaware-pro.com
O1 - Hosts: 209.44.111.62 www.antiaware-pro.com
O2 - BHO: BHO - {029D18CB-8632-463c-93B7-C210AE50C722} - C:\WINDOWS\system32\iehelper.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Gamevance - {0ED403E8-470A-4a8a-85A4-D7688CFE39A3} - C:\Program Files\Gamevance\gamevancelib32.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Gamevance Text - {BEAC7DC8-E106-4C6A-931E-5A42E7362883} - C:\Program Files\Gamevance\gvtl.dll
O2 - BHO: PriceGong - {D2A2595C-4FE4-4315-AA9B-19DBD6271B71} - C:\Program Files\PriceGong\1.2.0\PriceGongIE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\My.Freeze.com Toolbar\freeze_us.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: My.Freeze.com Toolbar - {D0523BB4-21E7-11DD-9AB7-415B56D89593} - C:\Program Files\My.Freeze.com Toolbar\freeze_us.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Gamevance] C:\Program Files\Gamevance\gamevance32.exe a
O4 - HKLM\..\Run: [sysldtray] C:\windows\ld11.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LowRiskFileTypes] C:\WINDOWS\sysguard.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KwinzySearch Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\KwinzySearch\kwinzy125.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9100 bytes
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Posts in this topic
- usah   [Resolved] PC Infection (google search issue/popups)   Jul 2 2009, 05:35 PM
- - Axephilic   Welcome to What The Tech! My name is Adam and ...   Jul 3 2009, 12:26 PM
- - usah   Thank you for your time. When I double-click the ...   Jul 3 2009, 12:57 PM
- - Axephilic   Yes, please click OK.   Jul 3 2009, 01:04 PM
- - usah   when i click okay it just downloads another cureIt...   Jul 3 2009, 01:16 PM
- - usah   the green CureIt box behind it has "UPDATE...   Jul 3 2009, 01:18 PM
- - Axephilic   Please update, then start it.   Jul 3 2009, 01:26 PM
- - usah   When i click "Start", i get a "full...   Jul 3 2009, 01:37 PM
- - Axephilic   Let's just forget about that and do the ComboF...   Jul 3 2009, 01:50 PM
- - usah   can not open Combofix.exe, everytime i double-clic...   Jul 3 2009, 02:05 PM
- - Axephilic   Please boot into Safe Mode. You can do this by: Re...   Jul 3 2009, 02:09 PM
- - usah   combofix log: ComboFix 09-07-02.03 - HP_Administr...   Jul 3 2009, 02:55 PM
- - usah   also, just realized, google search is working and ...   Jul 3 2009, 03:00 PM
- - Axephilic   Can you please set your date to the correct one, t...   Jul 3 2009, 10:35 PM
- - usah   combofix in normal: ComboFix 09-07-03.03 - HP_A...   Jul 4 2009, 06:53 AM
- - usah   Okay, PC was alright for a while, my father was on...   Jul 4 2009, 01:02 PM
- - usah   Also, forgot to mention, I get the "Firefox h...   Jul 4 2009, 01:07 PM
- - Axephilic   Your System is infected with Virut!! Virut...   Jul 4 2009, 11:38 PM
- - usah   I see. Well, I will be sure to save any pictures a...   Jul 5 2009, 06:46 AM
- - Axephilic   Since this issue appears to be resolved ... this T...   Jul 5 2009, 12:52 PM


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