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> Outlook Rule failure - hammer and spanner icon
docramage
post Feb 3 2008, 09:49 AM
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Joined: 15-November 06
From: Warlingham UK
Member No.: 64,251
Operating System: Windows XP Professional



For months I have been using a rule I created to delete certain emails with a unique string in the
heading. Suddenly this has stopped working.

On examination I find this rule de-activated (box not ticked) and in the Rules List there is an
unexplained icon depicting a hammer crossed by a spanner, and a tiny ellipsis (...) Nothing
I click on acknowledges there is a problem.

If I re-enable the rule (tick the box) and run it immediately, it works. However, next time I
open Outlook is is de-activated again.

I've search Help, the Web, and Microsoft but find no references. Am I going mad, or is Bill Gates
playing games with me . . . again.

Anyone know the explanation?

Many thanks

Philip
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