Hi,

I currently have some issues that suddenly appeared after a potential error on my part (more further down)
I am running Vista and Office 2007 Small Business on my laptop.

1) My Outlook 2007 no longer opens. I just get the blank blue screen with the yellow Outlook 2007 stamp and I can't close it normally. When I force it closed via Task manager and then try again, I get an option to start in Safe mode, and I can open it in safe mode. From there I ran the diagnostics option under the help menu. No issues reported. I don't know what else I can do from within Outlook in Safe mode to rectify things ?

I ran the repair option for the Office 2007 package from the Add and remove window under the Control panel, but the Outlook start issue remains.

2) The other issue I've noted is that 50-70 % of CPU capacity is constantly used up by SearchIndexer.exe. No corresponding disc activity indicated though.
This also affects the general performance speed of the laptop of course.

Now, to my "potential error"

From an previous laptop running XP I remembered being able to improve processing performance by specifying the Virtual memory to be located on a different disk from the one where the OS is. So I tried doing the same in Vista, and after a restart I got the problems above. All other programs seem to work fine (although a bit slower), including other Office components.
Trying to remember what I actually did, and in what sequence, I am not 100 % sure that I actually closed Outlook 2007 before implementing the change in location of the Virtual memory.
I've reset the Virtual memory setting as they were originally, but Office 2007 still won't open, other than in safe mode.

I'm hoping someone has a quick and simple solution for me

Or will I have to remove and reinstall the complete Office package ?

Grateful for suggestions

Hi Kgu.

I merged your two topics together and moved them to the Windows forum seems how they are covering multiple topics and are tied together. It doesn't help to have two different people working on the "same" problem in two threads.

There are two things to do here.

First, determine which add-on is causing the problem in Microsoft Outlook:

http://www.brighthub.com/office/collaborat...cles/21842.aspx

Look for non-microsoft addons and disable them until Outlook will start in normal mode again.

Second, scan your hard drive for bad sectors:

click start -> programs -> accessories. Right-click "Command Prompt," click "Run As Administrator." At the command prompt type chkdsk /r and press ENTER. Answer 'Y'es when questioned about scheduling a scan during the next restart. Reboot your computer and be patient while chkdsk runs. Keep your eyes open for messages about "Windows replacing bad clusters..." during stages 4 and 5.

Your indexing problem most likely stems from a bad sector and a possibly corrupt file now. If there are sufficent bad sectors the hard drive may be failing and may be related to your Outlook problem.