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> Outlook 2003 break down after cleaning infection, - and removal + reinstall don't help
StigD
post May 16 2006, 07:58 AM
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Hi there

Ken545 has helped me getting rid of an malware infection - http://forums.tomcoyote.org/index.php?showtopic=63041&st=0
but after I got the infection and cleaned it, my outlook craches every time I open an iten within outlook... Opening a mail, a sent iten, a calendar item (or creating a new one) or opening a contact, outlook craches.
In the biginning I "reported" it to MS - and they had suggestion that I should install the latest updates. Did that - still no change.
I then used the repair option from install - no change
Then I uninstalled outlook - and reinstalled it again - no change (-but it had also keept all my privious settings and connection to our company exchange server.

Don't know what to do.... Really hope you guys are just as excelent as those at malware problems,- and can give me some ideas about what to do. I would really just hate it if I have make a total reinstallation with format of the harddisk.

StigD
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StigD
post May 21 2006, 01:39 AM
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Hi rand

I'm very apriciative for your help...!

I moved all content of my outlook into an archive - and deattached the archive. Then used detect & repair with resetting all personal settings.
AND THAT DID THE TRICK...

After reconnecting to exchange (via a VPN conn) it started creating a new local offline archive - and now EVERYTHING WORKS FINE AGAIN.

Great help - thanks a lot

Stig
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rand1038
post May 21 2006, 08:57 AM
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Take over your PC or someone else will.
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Happy to be able to help StigD:)

Don't forget to take the steps ken545 recommended to make your computer more secure.

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