Can anyone help me as I am having trouble with my new iphone. Im using itunes on a pc and I know that causes itunes to slow down however the problems seems to come from the applications and ringtones that are being transferred from itunes to the iphone. For example, I was downloading some apps on my phone when my partner advised to connect it to the pc as it would download faster, which I did. Now some of the apps that were working before I connected it to the pc don't work anymore and when I connect my iphone to the pc to remove those apps they won't delete off my phone. The apps with the most trouble are the flashlight, the 9-toolbox and facebook. Also when we purchased and downloaded some ringtones, they error out when you try to set them on the phone and I cannot set any other song to be my ringtone, only those purchased seem to be allowed but do not work, which is a rip as well. I have had my iphone for less than 48 hrs and so far, apart from the interesting features, the problems far out weigh the novelty and quite frankly it in peices and a hole in the wall where it was thrown is really starting to appeal to me... So please please please can someone help.

From a very frustrated Kymiko

Hi kymiko,

As I have no practical experience with Iphone, I inquired with a colleague who may be of assistance.
Here's an excerpt from his reply to me:

Hi, not sure what I can do for you, but if nothing more I hope to inspire a solution, sorry it took a while to get here but these are some of the comments\solutions I have found, the hope is some of them will help.
Now I only deal with Nokia's, but the wife has an iPod touch so hopefully there wont be a lot of difference and I can try things on that if needed to try and get a better understanding, but here goes to get the ball rolling.

Not being sure what you have done\tried I will start with the basics, I will quote the findings below (excuse the typo's they are not mine lol):-


My understanding is this is a hard reset of the phone, so not sure just how much it will change what you have on there so maybe keep it back as a last resort:-

Now the following may well be the situation your in, they quote a solution that works, maybe it will for you ? worth a try:-

And another similar story:-

Lastly Here is a link that shows how to remove app's from the phone, you may well of tried all this already, but as I don't know what you may have tried I figured start from the beginning, hope something here helps, holla if your still stuck with more info and I will try to help if I can, one of the big questions that may have a bearing on this though from what I have seen, is the phone jailobroken ?

Hello 8210guy.

I'm very happy to see you come by to offer assistance.
Thanks for answering my request for help.

While (jailbreaking) is an important question to "ask" about a mobile device. Please note that our Terms Of Use (TOU) are very much like the Rules of most other Help Sites, in that we "do not" assist in circumventing legitimate software, EULAs and copyright.
You haven't done anything of the sort, but I want to mention it, so that nobody else takes this discussion to infer that we are advocating such.
I'm sure you understand what I'm concerned about.

Anyway thanks again.
I look forward to seeing you around the Forums here as you are available.
Doug

Hi, NP's, it is also a part of why I asked the question, because if it were jailbroken then it covered 2 points, 1st that the issue was caused by a 3rd party application (which would mean we can't help anymore), and 2nd it would mean we didn't waste time trying to find a solution to something that was caused by something we can't help with to start with, so confirming what we are dealing with helps to narrow the search a bit, thats all.

Thanks guys,
I have shown all this info to my partner so he can follow through with fixin' my Iphone (I'm too frustrated to even try LOL). I have no idea what "jail breaking" is (even after reading the explaination) but I haven't put any 3rd party apps on it so we are safe there. My partner also uninstalled Itunes and reinstalled it which has fixed a couple but not all bugs but at least its a start and the good news it I didn't throw it against a wall LOL I shall endure and am sure all will be right soon.

Thanks again guys and sorry for the rather late reply.
Cheers Kymiko