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> [Resolved] Need help with wife's computer
WynApse
post Jan 11 2009, 05:01 PM
Post #1


Authentic Member
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Group: Authentic Member
Posts: 33
Joined: 1-May 06
Member No.: 54,641
Operating System: 2k, xp home, xp pro



This thing is getting popups, seems to run slow, and I see weird-named BHOs such as xxyvwUkK.dll that keep coming back after I disable them in the "Manage Add-ons" box.

I don't see anything weird in run or runonce

I've run SDD, my normal, but it doesn't seem to want to fix one, and says it will do so on restart, but restart hangs.

AdAware ran clean

I've also run SmitFraudFix, SmitRem, and RogueRemover, but to the best of my knowledge, none of them found anything to fix.

However, the popups and BHOs persist, so it's beyond me... so have D/L'd the latest HJT and ran a scan which is below

Help!

Thanks!

Dave Campbell
Microsoft SIlverlight MVP

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:49:33, on 1/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Dell\E-Center\EULALauncher.exe
C:\Program Files\Dell AIO Printer 948\dldfmon.exe
C:\Program Files\Dell AIO Printer 948\memcard.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\dldfcoms.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=6071126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=6071126
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [dldfmon.exe] "C:\Program Files\Dell AIO Printer 948\dldfmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell AIO Printer 948\memcard.exe"
O4 - HKLM\..\Run: [Dell AIO Printer 948 Fax Server] "C:\Program Files\Dell AIO Printer 948\fm3032.exe" /s
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
O4 - HKLM\..\RunOnce: [MRUBlaster] C:\Program Files\MRU-Blaster\indexcleaner.exe -COOKIES
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Startup: MRU-Blaster Scheduler.lnk = C:\Program Files\MRU-Blaster\scheduler.exe
O4 - Startup: MRU-Blaster Silent Clean.lnk = C:\Program Files\MRU-Blaster\mrublaster.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/co...ex/qtplugin.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll ktfzkd.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: dldfCATSCustConnectService - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\dldfserv.exe
O23 - Service: dldf_device - - C:\WINDOWS\system32\dldfcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 8236 bytes

This post has been edited by RatHat: Jan 12 2009, 02:51 AM
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RatHat
post Jan 12 2009, 09:14 AM
Post #2


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Group: Visiting Staff
Posts: 817
Joined: 18-April 07
From: Thailand
Member No.: 69,587
Operating System: XP Pro SP2 - Vista Ultimate



QUOTE
Well well well... you're still finding stuff!

Staying on the safe side Dave.

Please copy the entire contents of the codebox below into Notepad:
  • Open Notepad
  • Copy the contents of the codebox below using CTRL C


CODE
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"="avgrsstx.dll"
  • Now return to Notepad and use CTRL V to paste the script
  • Verify that you have pasted the complete script
  • Save the Notepad file to your Desktop as FixReg.reg using Save as Type: All files
  • Locate FixReg.reg on your desktop
  • Double click to run, and when prompted Allow the file to merge with your registry
  • OK your way out.


After that, Reboot.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please download ATF Cleaner by Atribune.
    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply along with a fresh HijackThis log, and let me know how the machine is running now.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.


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Posts in this topic
- WynApse   [Resolved] Need help with wife's computer   Jan 11 2009, 05:01 PM
- - RatHat   Hi there, Welcome to WTT. I have edited out you...   Jan 12 2009, 02:50 AM
- - WynApse   Thanks RatHat Here is GMER.txt: GMER 1.0.14.1453...   Jan 12 2009, 06:52 AM
- - WynApse   Here is the first of the results from RSIT: info....   Jan 12 2009, 06:56 AM
- - WynApse   And here is the second log from RSIT: Logfile ...   Jan 12 2009, 06:57 AM
- - RatHat   Dave, Please download ComboFix from one of these ...   Jan 12 2009, 07:06 AM
- - WynApse   Hi... That one found the culprit I think. It sai...   Jan 12 2009, 07:42 AM
- - RatHat   Getting there Dave, 1. Please open Notepad Click ...   Jan 12 2009, 08:10 AM
- - WynApse   That didn't work quite as smoothly as I hoped....   Jan 12 2009, 08:39 AM
- - RatHat   Looks like it did its job though I would like yo...   Jan 12 2009, 08:51 AM
- - WynApse   Well well well... you're still finding stuff...   Jan 12 2009, 09:07 AM
- - RatHat   QUOTE Well well well... you're still finding s...   Jan 12 2009, 09:14 AM
- - WynApse   I think you got it this time! I'm going t...   Jan 12 2009, 09:40 AM
- - RatHat   Looks like we are almost there Dave. Lets have a ...   Jan 12 2009, 09:59 AM
- - WynApse   I did all that, and Kapersky came back totally cle...   Jan 13 2009, 12:44 AM
- - RatHat   I wonder if AVG is finding stuff in Combofix's...   Jan 13 2009, 02:44 AM
- - WynApse   Hi again... I did the first part of that early th...   Jan 13 2009, 09:16 PM
- - RatHat   Hey Dave, Well your log appears clean again! ...   Jan 13 2009, 09:25 PM
- - WynApse   Thanks RatHat, it's doing the reboot now. I g...   Jan 13 2009, 09:41 PM
- - RatHat   You are more than welcome Dave! And I hope th...   Jan 13 2009, 09:45 PM
- - RatHat   Since this issue appears to be resolved ... this T...   Jan 16 2009, 11:40 PM


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