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> [Resolved] Malwarebytes' Anti-Malware wont run
sharktooth
post Jul 14 2009, 07:06 AM
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I have trojan horse downloader virus on my computer and I am trying to follow the instructions for creating a Hi-jack this file log. When I down loaded the Malwarebytes' Anti-Malware file to my desktop, right click and select run as administrator then click on run, nothing happens. It does not start to scan my computer and I get no prompts to do anything.

I am running Vista Ultimate 32 bit system with service pack 1. I have already ran the ATF Cleaner on my system. and rebooted the computer.

What do I need to do to get a file log.
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Posts in this topic
- sharktooth   [Resolved] Malwarebytes' Anti-Malware wont run   Jul 14 2009, 07:06 AM
- - sharktooth   Just a little more information. TrendMicro didn...   Jul 14 2009, 07:43 AM
- - CatByte   Hi and Welcome, NOTE:Malware removal is NOT insta...   Jul 14 2009, 07:53 AM
- - sharktooth   I have attached the DDS.txt and the Attach.txt log...   Jul 14 2009, 08:21 AM
- - CatByte   Any luck getting the GMER scan to run?   Jul 14 2009, 08:42 AM
- - sharktooth   I downloaded the gmer and unzipped it but when I t...   Jul 14 2009, 09:16 AM
- - CatByte   One or more of the identified infections is a back...   Jul 14 2009, 10:24 AM
- - sharktooth   I started to run combo-fix and all of a sudden the...   Jul 14 2009, 06:48 PM
- - CatByte   Yes, please do, delete the copy you have download ...   Jul 14 2009, 07:00 PM
- - sharktooth   here is the combo fix notepad file ComboFix 09-07...   Jul 14 2009, 07:43 PM
- - CatByte   Hi, Please do the following: Very Important...   Jul 14 2009, 08:58 PM
- - sharktooth   Here are the three reports   Jul 15 2009, 11:07 AM
- - CatByte   Hi, Please do the following: It appears from the...   Jul 15 2009, 12:02 PM
- - sharktooth   I went to my C drive and can't find the exact ...   Jul 15 2009, 07:04 PM
- - CatByte   Hi, Please do this: Please download OTM by OldTi...   Jul 15 2009, 07:20 PM
- - sharktooth   here is the OTM log   Jul 15 2009, 07:43 PM
- - CatByte   didn't attach - please copy/paste into the thr...   Jul 15 2009, 07:52 PM
- - sharktooth   All processes killed ========== PROCESSES ========...   Jul 15 2009, 07:58 PM
- - CatByte   That should do it, please confirm you have no outs...   Jul 15 2009, 07:59 PM
- - sharktooth   As far as I can tell everything is normal. If I ha...   Jul 15 2009, 08:04 PM
- - CatByte   You are more than welcome stay safe ~CB   Jul 15 2009, 08:05 PM
- - CatByte   Hi, Forgot one thing. we need to clean up OTM P...   Jul 15 2009, 08:09 PM
- - sharktooth   OTM cleaned up. All Passwords have been changed, ...   Jul 16 2009, 07:13 AM
- - CatByte   Great job ~CB   Jul 16 2009, 08:21 AM
- - CatByte   Since this issue appears to be resolved ... this T...   Jul 16 2009, 08:21 AM

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