MS Office 2007 problems

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What the Tech > Software > Microsoft Office™

MS Office 2007 problems, currently unable to open files (referred from the Malware forum)

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mykl

Jul 3 2009, 03:09 PM

Post #1

Authentic Member

Group: Authentic Member
Posts: 56
Joined: 7-January 08
Member No.: 75,775
Operating System: Vista

Good Afternoon,

Earlier this week my PC was infected.

Tremendous assistance was provided by my tech savior JPSHORTSTUFF who patiently walked me through sanitizing my system.

Unfortunately, one nasty side effect of the infection still persists. I am unable to open any MS Office files. Even if I try to launch an MS Office app, a popup appears that seems to be trying to install the program again (as if it is not recognizing that the program is already installed).

jpshortstuff recommended that I post this issue in this forum.

You probably are familiar with and have seen this problem before but I was able to get a screen capture of the popup before installation (or whatever it was doing) continued and I cancelled the process.

I look forward to any assistance that can be provided. Let me thank you in advance for your help.

Mike

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Replies

mykl View Member Profile	Jul 3 2009, 06:48 PM Post #2
Authentic Member Group: Authentic Member Posts: 56 Joined: 7-January 08 Member No.: 75,775 Operating System: Vista	My Office seems to be working now...and I did not even use the cleanup App!! I know that I just did a Windows Update about 10 minutes ago that jpshortstuff suggested ...maybe that did the trick. I apologize for the false alarm (hopefully). but thank you so much for coming to my assistance. Mike

Posts in this topic

mykl MS Office 2007 problems Jul 3 2009, 03:09 PM

appleoddity The best thing to do here is to reinstall office i... Jul 3 2009, 06:14 PM

mykl Hi Appleoddity, I will try what you suggested and... Jul 3 2009, 06:43 PM

mykl My Office seems to be working now...and I did not ... Jul 3 2009, 06:48 PM

appleoddity Hi Mykl. When I originally saw your post I though... Jul 3 2009, 07:24 PM

mykl Yes, it occurrred several times. I've tried to... Jul 4 2009, 07:28 AM

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