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> MS Office 2007 problems, currently unable to open files (referred from the Malware forum)
mykl
post Jul 3 2009, 03:09 PM
Post #1


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Joined: 7-January 08
Member No.: 75,775
Operating System: Vista
Good Afternoon,

Earlier this week my PC was infected.

Tremendous assistance was provided by my tech savior JPSHORTSTUFF who patiently walked me through sanitizing my system.

Unfortunately, one nasty side effect of the infection still persists. I am unable to open any MS Office files. Even if I try to launch an MS Office app, a popup appears that seems to be trying to install the program again (as if it is not recognizing that the program is already installed).

jpshortstuff recommended that I post this issue in this forum.

You probably are familiar with and have seen this problem before but I was able to get a screen capture of the popup before installation (or whatever it was doing) continued and I cancelled the process.

I look forward to any assistance that can be provided. Let me thank you in advance for your help.

Mike
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Posts in this topic
- mykl   MS Office 2007 problems   Jul 3 2009, 03:09 PM
- - appleoddity   The best thing to do here is to reinstall office i...   Jul 3 2009, 06:14 PM
- - mykl   Hi Appleoddity, I will try what you suggested and...   Jul 3 2009, 06:43 PM
- - mykl   My Office seems to be working now...and I did not ...   Jul 3 2009, 06:48 PM
- - appleoddity   Hi Mykl. When I originally saw your post I though...   Jul 3 2009, 07:24 PM
- - mykl   Yes, it occurrred several times. I've tried to...   Jul 4 2009, 07:28 AM

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