I have had it up to my ears with this machine. I really, really don't want to reformat, but I am beginning to run out of options. I have been reading other threads on here, and see that step one is almost always run hijackthis. It wont run. It starts to, and then quits and I can't find the log. Then it will not launch again. Please help! I'm about to through this machine off my balcony! How do I find out what is causing my problems.


I currently have it up in safe mode, but even that was a task. Had to do it through msconfig. The old F8 trick is blocked by whatever virus I have.....Ugh

This post has been edited by frustrated_pc: Nov 5 2009, 03:57 PM

DO NOT use any TOOLS such as Combofix, SmitfraudFix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Stay with this topic until I give you the final 'All clean' post.


Vista users:
1. These tools MUST be run from the executable. (.exe)
2. With Admin Rights (Right click, choose "Run as Administrator") every time you run them


1) exeHelper
Please download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

If exeHelpher starts and stops, try renaming exeHelper.com to to explorer.exe.

Ok. That's done. I hope this log means something to you, because to me it just looks like confirmation that it ran?

Does HijackThis run now? If so, post the scan.

Please don't attach the scans / logs, use "copy/paste". .

Due to inactivity this topic will be closed.
If you need help please start a new thread.