To discover the type of Errors the machine has encountered recently, use  [b]Event Viewer[/b].
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[*]Go to [b]Start - Run[/b], type [b]eventvwr.msc[/b], then Press [b]Enter[/b].
[*]When the Event Viewer opens, there will be two panes.
The left pane is for event categories (Application, Security, and System).
The right pane is for event messages (Information, Warning, and Error). (We want to find errors.)
[*]Left-click the Application category in the left pane and check for any error messages in the right pane, they will be in [color="#FF0000"][b]RED[/b][/color].
You want to find the one(s) that occurred at the same time your system encountered the problem you have posted about.
[*]Repeat the previous step for each category, or until you find an appropriate error to investigate.
[*]Double-click the error message to bring up the information.
[*]Click the third button on the right side of the information window (copies information) [attachment=4701:EventViewerCopy.png]
[*]Paste the information here
[*]Additional [url="http://support.microsoft.com/kb/308427"]KB information from Microsoft[/url]:
[*]Additional information to help interpret Error and Warning Event Types: http://www.eventid.net/
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