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> [Resolved] HijackThis Log - PC with a C:\Restore folder unac
tesshu
post Jul 3 2009, 09:44 PM
Post #1


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Posts: 8
Joined: 3-July 09
Member No.: 86,533
Operating System: Windows XP SP3
I don´t know how to track viruses and stuff, so any help would be welcome. One thing I know, the more information I can give, the better help I can get, so I will try to explain everything I can, without missing the subject.
I´m pretty sure the GbpSv is the plugin to safe access to my bank account, because I use it for a long time now, and the real problem started a few weeks ago, when I start to experience weird things with my PC.

All started when i unninstalled Microsoft Visual Studio 2005, and now my Windows always show some messages about debugging, wich was done by visual studio before without alert messages, and now the files are missing and alert messages pops out when it is needed (I uninstalled it by its own Unninstalling Tool). But i think this might not be the right forum for this issue.

The new things that happenned was this "cisc.exe" and i guess there are more "svchost.exe" running than a few weeks ago. There were also a process named DrvGuard32.exe that i found today, and tried removing it from msconfig -> Init Settings and its registry calls.

Besides all that, whenever I start my computer and explorer.exe is about to start running, a windows appears with some "Defining personalized features for: C:\Restore\S - a bunch of numbers that i don´t have any clue about -".
The same thing happens if I KILL explorer.exe and then start it again, the same window, but with different numbers. I tried accessing this folder, but (even with Occult Files ON) its unaccessible. I also tried deleting it with KillBox, but no results.
Another problem is some suspicious files in my C:\Windows\Temp\ folder, i can´t erase them, even with KillBox.
An image showing it is attached to this message, or can be accessed through this link. (the image is taken right before explorer.exe loads, as i said, a window in the left-top corner appears with that message).

QUOTE
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\ARQUIV~1\GbPlugin\GbpSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Avira\AntiVir Desktop\sched.exe
C:\Arquivos de programas\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\cisvc.exe
C:\Arquivos de programas\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.exe
C:\Arquivos de programas\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Cursors\lsass.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Arquivos de programas\AskBarDis\bar\bin\askBar.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Auxiliar de Conexăo do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\Arquivos de programas\GbPlugin\gbieh.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Babylon - {965B54B0-71E0-4611-8DE7-F73FA0B20E26} - C:\Arquivos de programas\Babylon\Babylon Toolbar\BabylonIEToolBar.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Arquivos de programas\AskBarDis\bar\bin\askBar.dll (file missing)
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Arquivos de programas\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Babylon Client] C:\Arquivos de programas\Babylon\Babylon-Pro\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [avgnt] "C:\Arquivos de programas\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Arquivos de programas\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Arquivos de programas\DNA\btdna.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Arquivos de programas\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Translate with &Babylon - res://C:\Arquivos de programas\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Translate.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {DB6BF2CD-4F59-4F1C-AA9C-D08C0B61A931} (GbpDistObj Class) - https://www14.bancobrasil.com.br/plugin/GbpDist.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{39657CA2-C168-4ADF-B88F-76DEDDE18941}: NameServer = 200.189.88.23,200.246.46.132
O20 - Winlogon Notify: GbPluginBb - C:\Arquivos de programas\GbPlugin\gbieh.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Arquivos de programas\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Arquivos de programas\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Gbp Service (GbpSv) - - C:\ARQUIV~1\GbPlugin\GbpSv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 6802 bytes



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Tomk
post Jul 7 2009, 12:32 PM
Post #2


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Hi tesshu,

welcome.gif

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.


Please be sure to include the complete log. The HijackThis log you provided is only a partial log. It doesn't include the header information.

Also, please do not put the log in a quote box.

Download Rooter.exe to your desktop

  • Then doubleclick it to start the tool
  • A Notepad file containing the report will open, also found at %systemdrive%\Rooter.txt. Post that here


Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean


Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).

Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
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Posts in this topic
- tesshu   [Resolved] HijackThis Log - PC with a C:\Restore folder unac   Jul 3 2009, 09:44 PM
- - Tomk   Hi tesshu, My name is Tomk. I would be glad t...   Jul 7 2009, 12:32 PM
- - tesshu   Hello Tomk. I would like to thank you for your tim...   Jul 9 2009, 05:34 PM
- - tesshu   My internet connextion seems a little too slow, I ...   Jul 9 2009, 05:43 PM
- - Tomk   tesshu, Please: Right click on START on the left ...   Jul 9 2009, 06:07 PM
- - tesshu   I translated the file so you can read it without a...   Jul 9 2009, 06:44 PM
- - Tomk   tesshu, Please go to Kaspersky website and perfo...   Jul 9 2009, 07:04 PM
- - tesshu   Sorry the late, but I was having some problems dur...   Jul 11 2009, 11:18 AM
- - Tomk   Please download the OTM by OldTimer. Save it to y...   Jul 12 2009, 08:27 PM
- - tesshu   Hello again. Well, my internet connection is still...   Jul 13 2009, 12:11 AM
- - tesshu   Now the HijackThis log: Logfile of Trend Micro Hi...   Jul 13 2009, 12:21 AM
- - Tomk   tesshu, QUOTE O10 - Unknown file in Winsock LSP: ...   Jul 13 2009, 08:53 AM
- - tesshu   Thank you very much Tomk for your time and advices...   Jul 14 2009, 08:55 PM
- - Tomk   tesshu, You are very welcome. Good Luck and Be W...   Jul 14 2009, 10:02 PM
- - Tomk   Since this issue appears to be resolved ... this T...   Jul 14 2009, 10:07 PM

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