Hey guys,

I've noticed a few people with problems powering their laptop, but I thought I would start a new topic instead of hijacking someone else's. My girlfriend's HP dv2560 is having an intermitent power problem. Sometimes the laptop will power itself fine and charge the battery, however other times it will fail to power anything, including the battery. When it does this there is also a very high pitched noise that comes from under the laptop keyboard. This noise changes if you wiggle the adapter around a bit, but it doesn't actually make it charge properly.

I've read that this is probably a broken connection on the motherboard itself, although I was thinking it could be the battery power switch (the bit that makes sure the battery doesn't get over charged). We've already had to replace the power adapter once due to a very loose connection. Could this loose connection be related to a break in the motherboard? And if so, what's the easiest and cheapest way of getting it fixed?



Cheers
Nahumi

That's the very reason I said to check them out BEFORE going there, a quick search would of shown you what sort of a joke they can be in that store, sure they probably have some who know what they are on about, but many do not, the only time I buy anything from there is if I checked out the price\deal elsewhere before getting it, they often well over price things, they wanted £30 for an Ethernet cable (10m) and I got it for £10 online, if it were me I'd take it back and claim it did NOT fix the issue and get your money back (be prepared for a battle), and now the display has gone so it's going to be replaced with a new system.

Should they say about credit notes, or they offer to take the price off a new system, say the timing is not right and you can't afford a new system now, nor could you really afford the power pack either, and your not sure when you will be able to afford it, so credit notes etc are no use to you, and you only paid that because they said it would cure this, they will claim it did and this must be a secondary issue unrelated, but you say you asked online for advice (do NOT say here, they will see this coaching lol), and you were advised it was probably the jack (as suggested above by appleoddity), basically walking a tightrope between truth and the dark side, but not really lying, just getting justice for being robbed, should they ask to see the unit say you binned it as a new system when funds allowed made more sense given current finances.

Hopefully you will get a result, if you do then look elsewhere for this and you will probably get it for a fraction of what they charged, then in future ALWAYS check out places before using them, as I said prior word of mouth is the best tool out ideally, I hope you get a result, good luck.