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> Gmail.com no longer loading in browsers
s0nginmyheart
post Oct 20 2009, 01:37 PM
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Hi,

This morning www.gmail.com would no longer load for me on my work computer. It was working fine in the morning and stopped somewhere after 10a. Our work uses gmail so I know it wasn't blocked intentionally. It does not seem to load in IE 8 or Firefox 3.5.3. I also just downloaded Google Chrome and it would not load there either.

The weird part is that my co-workers computer is able to load Gmail. I've tried re-setting the router. I've done a clear cache, and also a friend suggested I do this through the command prompt which I did.

I also called RCN (our cable service provider) and they had me do a winsock reset via command prompt but that did not fix the problem. They said they couldn't help me trouble shoot any further.

I have AVS Antivirus 8.5.421 installed and didn't see anything being "blocked" under advanced settings.

Can anyone help me fix this? Many thanks in advance...
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s0nginmyheart
post Oct 21 2009, 07:57 AM
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Joined: 27-January 08
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Operating System: WIN XP



Hi, thanks for your reply. After much frustration and some research I found out that it was an RCN problem in my area (Chicago).

They had me change the DNS numbers to fix the issue. But Gmail actually started to load about 10 seconds before he had me change it. He said we needed to change it anyway because it wasn't pulling up the right DNS numbers...

He mentioned it was a problem for residential customers and that commercial customers shouldn't have been affected.

But everything is seemingly back to normal now! Thanks---
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