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> Generic Host Process / F secure Update Agent
Sparkie1966
post Aug 23 2008, 10:55 AM
Post #1


New Member
*

Group: Authentic Member
Posts: 14
Joined: 19-May 05
From: Missouri
Member No.: 32,735
Operating System: WIN XP PRO



I am having problems with 2 Errors
Generic Host Process for Win32 when i start my computer.
F Secure Automatic Update Agent Run Upstreamer error.

Here is my Htj Log Please advise me how to correct these problems

Logfile of HijackThis v1.99.1
Scan saved at 11:23:24 AM, on 8/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\OpenManage\Client\ActionAgent.exe
C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\cisvc.exe
C:\DMI\WIN32\bin\DellDmi.exe
C:\Program Files\Dell\OpenManage\Client\EventAgt.exe
C:\Program Files\Dell\OpenManage\Client\DLT.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\dmi\win32\bin\Win32sl.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
C:\Program Files\Charter High-Speed Security Suite\FSPC\fspc.exe
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\WINDOWS\SYSTEM32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\WINDOWS\system32\ctfmon.exe
C:\SIERRA\CardStudio\PLNRnote.exe
C:\Program Files\IOGEAR\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\IOGEAR\BLUETO~1\BTSTAC~1.EXE
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\HJTsetup.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\is-S95NJ.tmp\is-0VID5.tmp
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZSzim001YYUS
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.charter.com/diskless/bin/ssctlsma.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://game1.pogo.com/cdl/launcher/PogoWeb...erInstaller.CAB
O16 - DPF: {463ED66E-431B-11D2-ADB0-0080C83DA4EB} (AcceptWM Class) - https://w3s.webmoney.ru/WMAcceptor.dll
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://pogoclub.oberon-media.com/online2/p...mjolauncher.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/35/install/gtdownde.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: ActionAgent - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\ActionAgent.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
O23 - Service: DellDmi - Dell Computer Corporation - C:\DMI\WIN32\bin\DellDmi.exe
O23 - Service: DEventAgent - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\EventAgt.exe
O23 - Service: DLT - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\DLT.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Win32Sl - Intel - C:\dmi\win32\bin\Win32sl.exe

Start up List Log

StartupList report, 8/23/2008, 11:35:37 AM
StartupList version: 1.52.2
Started from : C:\Program Files\Hijackthis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16705)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\OpenManage\Client\ActionAgent.exe
C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\cisvc.exe
C:\DMI\WIN32\bin\DellDmi.exe
C:\Program Files\Dell\OpenManage\Client\EventAgt.exe
C:\Program Files\Dell\OpenManage\Client\DLT.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\dmi\win32\bin\Win32sl.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
C:\Program Files\Charter High-Speed Security Suite\FSPC\fspc.exe
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\WINDOWS\SYSTEM32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\WINDOWS\system32\ctfmon.exe
C:\SIERRA\CardStudio\PLNRnote.exe
C:\Program Files\IOGEAR\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\IOGEAR\BLUETO~1\BTSTAC~1.EXE
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe
Bluetooth.lnk = ?

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

LWBKEYBOARD = C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
FLMOFFICE4DMOUSE = C:\Program Files\Browser MOUSE\mouse32a.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

(Default) =

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Yahoo! Pager = "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
Aim6 =

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll - {02478D38-C3F9-4efb-9B51-7695ECA05670}
(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C}
(no name) - C:\Program Files\Yahoo!\Common\yiesrvc.dll - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}
(no name) - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Scheduled scanning task.job
Check Updates for Windows Live Toolbar.job

--------------------------------------------------

Enumerating Download Program Files:

[SmartAccess Ctl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ssctlsma.dll
CODEBASE = https://install.charter.com/diskless/bin/ssctlsma.dll

[SysProWmi Class]
InProcServer32 = C:\WINDOWS\System32\Dell\SystemProfiler\SysPro.ocx
CODEBASE = http://support.dell.com/systemprofiler/SysPro.CAB

[Microsoft Office Template and Media Control]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\IEAWSDC.DLL
CODEBASE = http://office.microsoft.com/templates/ieawsdc.cab

[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab

[Installation Support]
InProcServer32 = C:\Program Files\Yahoo!\Common\Yinsthelper.dll
CODEBASE = C:\Program Files\Yahoo!\Common\Yinsthelper.dll

[PogoWebLauncher Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\POGOWE~1.OCX
CODEBASE = http://game1.pogo.com/cdl/launcher/PogoWeb...erInstaller.CAB

[{33564D57-0000-0010-8000-00AA00389B71}]
CODEBASE = http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB

[AcceptWM Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\WMAcceptor.dll
CODEBASE = https://w3s.webmoney.ru/WMAcceptor.dll

[MJLauncherCtrl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\mjolauncher.dll
CODEBASE = http://pogoclub.oberon-media.com/online2/p...mjolauncher.cab

[Get_ActiveX Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\HPGETD~1.OCX
CODEBASE = https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx
CODEBASE = http://download.macromedia.com/pub/shockwa...ash/swflash.cab

[Dell PC Checkup Installer Control]
InProcServer32 = C:\WINDOWS\System32\gtdownde_110.ocx
CODEBASE = http://pccheckup.dellfix.com/rel/35/install/gtdownde.cab

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

--------------------------------------------------
End of report, 8,060 bytes
Report generated in 0.063 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
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