What the Tech logo
Welcome to What the Tech! Register for a free account, or login > How does it work? We specialize in the removal of malicious software (malware),
but here you'll find free help and support for all your tech questions. We invite you to ask questions, share experiences, and learn.
Spyware, Virus, Trojan, Rootkit? Remove malware -> Read this before posting a hijackthis logNeed help starting a new topic?
To avoid confusion, please do not post your question in someone else's topic. Start your own. Stay with your original topic when posting a follow up.
 
Reply to this topicStart new topic
> Formatting C Drive and Re-Installing Windows XP - BSOD
Please... Reques...
post Apr 16 2009, 12:49 PM
Post #1


New Member
*

Group: New Member
Posts: 1
Joined: 16-April 09
Member No.: 85,297
Operating System: Windows XP



I have Windows XP on my Compaq Presario Model: SR1720IL, which originally came pre-loaded with only DOS on it (And the Windows XP loaded on it is off the same XP CD through which I tried to reboot it for re-installation). Now, somehow certain Spyware came into the PC through Internet even though I had the Cyberdefender running on the PC. Now, due to the spyware the computer got a problem of restarting on running the spyware scan and on opening ebay etc.

So, I decided to reformat the C drive on which Windows XP was running and reinstall it from the CD. So, on rebooting from the CD I pressed ENTER at the "Welcome to Setup" screen and then pressed F8 to agree to the license. Next, there was an option to Repair my existing installation or Install a fresh copy. So, I pressed ENTER to Install a fresh XP. Now, I pressed D to delete the C Drive Partition on which Windows XP was installed then, pressed L to confirm the delete. Later, I pressed C on the un-partitioned space to create the new partition and it already showed the maximum space available so, I pressed ENTER. Then, I chose NTFS to Format the partition. After the format as I pressed enter to go ahead with the installation of Windows XP on C Drive just a few seconds later a Blue screen appeared showing: A problem has been detected and windows has been shut down to prevent damage to your computer.
Page_Fault_In_Nonpaged_Area with the Technical Information: STOP: 0x00000050 (0xE95D5618, 0x00000000, 0x8081882C, 0x00000002)

I wonder why it showed that Windows has been shut down because I had already formatted the C Drive containing the Windows XP and its reinstall was still in process.

Now, later I realized that my system was a FAT32. So, I again did the same procedure and converted it into FAT32 from NTFS but still the same screen appeared and I am unable to install the Windows XP any longer. The system's hardware is absolutely fine because I had started using it a fresh since 2 weeks back only, and it was doing wonderfully well before that spyware came in.

Please help me, what to do next as I have never seen or heard of such an error earlier. Also, I had stored my DATA from C Drive to E Drive how can I access that?
Go to the top of the page
 
+Quote Post
Abydos
post Apr 16 2009, 02:36 PM
Post #2


SuperMember
Group Icon

Group: Tech Team
Posts: 1,802
Joined: 16-January 08
From: Denmark
Member No.: 76,005
Operating System: WinXP SP3





Hi Please... Request....

The Microsoft support page list this as faulty RAM.

http://support.microsoft.com/kb/171003

But since you used this computer 2 weeks ago, its hard to believe, altho not impossible
at all, that the RAM should be faulty.

Instead, I think they may need to be re-seated. Please open your casing, remember to take
anti-static precautions before touching anything inside by touching bare metal. Remove your
RAM block(s) then re-seat them, press them carefully, yet firmly until they click in place.
Maybe look for dust before re-seating them.

If you have more than one block of RAM, you could try run with one of them, swapping them
around if the first one is a no go.

Regards
Go to the top of the page
 
+Quote Post
appleoddity
post Apr 17 2009, 08:13 PM
Post #3


SuperMember
Group Icon

Group: Tech Team
Posts: 2,350
Joined: 7-January 09
From: Flint, Michigan
Member No.: 83,485
Operating System: Windows 7, Windows XP, Server 2003/2008, Linux



A wonderful suggestion by Abydos.

You will also want to run the chkdsk /r command using the windows recovery console which you can get to by booting back into your XP installation CD. Bad clusters are a red flag your hard drive may be failing.

Checking the memory and the hard drive for physical damage is first. A blue screen at this stage in the game does, in fact, signal a hardware problem. Most likely the same problem that caused your computer to start rebooting before you tried reformatting the hard drive.
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 

RSS Time is now: 5th September 2010 - 08:55 PM
Advertisements do not imply our endorsement of that product or service. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk.
Member site: Alliance of Security Analysis Professionals | UNITE Against Malware
Memory Forums | Auto Repair Forum
© Geeks to Go, Inc. | All Rights Reserved | Privacy Policy