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> Display Problem - don't think its a virus?, Mouse freezes on vertical plane - then entire screen changes colors
whoopie
post Oct 24 2009, 05:03 PM
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This just started today - I'm currently operating under Safe Mode w/ networking.

When booting up everything seems to go fine. Within a minute or two of processing all the start up items, my mouse will lose the ability to move vertically (sometimes the pointer changes into a large color block). Then the screen will start to change colors picture completely gone (just lines of color - sometimes constantly changing) then sometimes it will try to reboot on its own.

It happened first while I was in Microsoft Outlook - don't know if I opened an email with a virus or if some how my settings got messed up, or if the display is going bad? (Shouldn't it is a Samsung and barely over a year old)

Any thoughts you guys have really helped me in the past.

Thanks
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jephree
post Oct 24 2009, 06:15 PM
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What is the exact Samsung model?

What is listed as your Display Device in the Device Manager?

(right click My Computer then click Manage then Device Manager then the + next to Display Device.


Also you could try Safe Mode then opt for System Restore.


...

This post has been edited by jephree: Oct 24 2009, 06:16 PM
Reason for edit: ...
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whoopie
post Oct 24 2009, 07:07 PM
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My Samsung Monitor (based on your directions for finding): SyncMaster 920NW/920LM
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jephree
post Oct 24 2009, 07:33 PM
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Sorry I was not clearer. I thought your computer was a Samsung.

Monitors generally require no drivers.

What is listed under Display adapters?

And what is the exact make and model of the computer?
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whoopie
post Oct 24 2009, 08:46 PM
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QUOTE (jephree @ Oct 25 2009, 02:33 AM) *
Sorry I was not clearer. I thought your computer was a Samsung.

Monitors generally require no drivers.

What is listed under Display adapters?

And what is the exact make and model of the computer?



Computer: HP M470N

Display Adapters: RADEON 9200 Series
RADEON 9200 Series - Secondary
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jephree
post Oct 24 2009, 08:57 PM
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Please go to System Restore and set a Restore Point:

start > All Programs > Accessories > System Tools > System Restore > Create a Restore Point.

Then go to the Control Panel > Add or Remove Programs > ATI > Remove > Graphics drivers only.

Then restart your computer and re-load these drivers from HP:

http://h10025.www1.hp.com/ewfrf/wc/softwar...228&lang=en

If you subsequently have any new issues boot into Safe Mode options (F8) and opt to restore to that Restore Point.
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whoopie
post Oct 25 2009, 04:36 PM
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Things seem to be working better - Occasionally it the screen will go black with a floating box that says I should set the resolution to 1440 x 900 @ 60 Megaherts for optimal results. I've checked and that is what my display is set to.


Any thoughts
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jephree
post Oct 25 2009, 07:28 PM
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You could try changing it to a lower resolution and then after a bit re-set it to the optimal.

Control Panel > Display > Advanced

Often "toggling" settings can clear up mysterious issues.
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