Hi,

I haven't heard from you in a couple of days.

Do you still need help with your machine?

I have another request;

Would you please do the following:

Open notepad and then copy and paste the text inside the quote cox into it.




Then go to File > save as and name the file check.bat, change the Save as type to all files and save it to your desktop.

Double-click on check.bat file to execute it.
Post back the results.



NEXT

we need create our own bootable CD, we will be using it later.

Download UBCD and burn it to a CD. If you download an ISO then you need to "Burn an image to disk", If you download the zip file, then you can just extract to a CD and burn it at the same time.

You can follow one of the various tutorials on the UBCD website HERE to assist you.

Sorry, been really busy with work and haven't had time to work on computer. Should have time tomorrow. Please don't close the thread, and i appreciate your help so far!

Hi,

Please delete the copy of ComboFix that you have from your desktop and download a fresh copy from one of these links:

Link 1
Link 2


I have uploaded a script which i would like you to use:

[attachment=5688:CFScript.txt]

save it to your desktop, then do the following:

• Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.

Combofix will now run - post the resulting log.

I think we have a success! No malware detected by Malwarebytes or AVG. Let me know if there's anything the log shows you that still needs to be addressed. Otherwise, thank you so much for all of your help!

Railbob

That's great news


Please do the following:

Press Start > Run and copy/paste the following single-line command into the Run box and click OK:

cmd /c del /f/a/q/s "C:\WINDOWS\SYSTEM32\jabudohu "

NEXT

Using Internet Explorer or Firefox, visit Kaspersky Online Scanner:

1. Click Accept, when prompted to download and install the program files and database of malware definitions.


2. To optimize scanning time and produce a more sensible report for review:

• Close any open programs
  
• Turn off the real time scanner of any existing antivirus program while performing the online scan

3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take several minutes.

• Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View scan report at the bottom.
  
  
  
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

NEXT

Please run a fresh DDS Log and Attach.txt and advise how your computer is running now and if there are any outstanding issues

Hey, sorry it took so long to respond. Here are the logs.

Hi,

just a little bit of housekeeping to do now, just need to clear your java cashe, the other items Kaspersky found are in quarantine, or not a concern.

please do the following:


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

• Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
  
• Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 16. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
• Click the "Download" button to the right.
• Select the Windows platform from the dropdown menu.
• Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
• Click on the link to download Windows Offline Installation and save the file to your desktop.
• Close any programs you may have running - especially your web browser.

• Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
• Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u16-windows-i586-p.exe to install the newest version.

• After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and AppletsTrace and Log Files
  • Click OK on Delete Temporary Files Window
    
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

NEXT

You have several peer to peer programs on your computer, you would be doing yourself a favour to remove them, they are the most likely source of infection as you cannot trust the source. You can remove them vis rear/Remove programs.

NEXT

Visit ADOBEand download the latest version of Acrobat Reader (version 9.1)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT


You can delete the programs and logs from your desktop that i had you down load, (except Malwarebytes and combofix - keep malwarebytes, update and use it regularly, follow the next routine to clean up combofix)


Follow these steps to uninstall Combofix

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

NEXT

Now to remove the rest of the tools that we have used in fixing your machine:

• Make sure you have an Internet Connection.
• Download OTC to your desktop and run it
• A list of tool components used in the Cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
• Click Yes to begin the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.

• It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
  Strong passwords: How to create and use them
  Then consider a password keeper, to keep all your passwords safe.
  
• Keep Windows updated by regularly checking their website at :
  http://windowsupdate.microsoft.com/
  This will ensure your computer has always the latest security updates available installed on your computer.
  
  
• SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
  
  
• SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
  
  
• Make Internet Explorer more secure
  
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  
  
• ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  
  
• MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  
  WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
  • Yellow for caution
  • Red to stop
  WOT has an addon available for both Firefox and IE
  
  
• Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
  secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
  blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
  Here
  
  
  If you choose to use Firefox, I highly recommend this add-on to keep your PC even more secure.
  
  • NoScript - for blocking ads and other potential website attacks
  
  
• Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  
• ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  
• In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
  Think Prevention.
  PC Safety and Security--What Do I Need?.

**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.