Can NOT get dial tone.!

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What the Tech > Software > Other software

Can NOT get dial tone.!, NO dial tone...

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Ron.M View Member Profile	Sep 6 2009, 02:03 PM Post #1
Silver Member Group: Authentic Member Posts: 339 Joined: 6-August 08 From: North Las Vegas , Nev. Member No.: 80,796 Operating System: Dell Optiplex GX1 , WinXP Pro SP 2 & Dell GX280 SFF , WinXP Pro SP 3	Dear Person;.......... I have 2 computers , 2 problems & now 2 threads... This one is for my Dell Optiplex GX1 400L....It has Win Pro SP-3 with Avast! , MBAM etc... My other computer (Dell GX280 SFF ) (The one I'm on now) will not accept MBAM updates OR Java installs.... SOOoooo I tried to get the Dell Optiplex online to see if it would take Java & MBAM updates.... Won't go online....Here's what happens & what I tried to do to fix it.... The symptom is NO dial tone....I have my modem UNmuted so I can hear it dialing out....(When it's working)... I ran the modem troubleshooter & it says everything is OK....It produced a dial tone during one of the tests... It also dialed a test phone number successfully... My phone line IS OK.... I totally removed NetZero with Revo Uninstaller....(UNBELIEVEABLY it found OVER 7,000 (<< NOT a typo) remnants !!!) I Reinstalled NetZero....I used their wizard & it says everything is OK.... I also restored to an earlier date....NONE of the above worked.... So for quite awhile everything worked hunky dory , then I got that G.D. "Devil Monster" on my GX 280 & everything went to hell in a wicker basket.... ..... In my layman terms , we're missing a piece of info to tell the modem to dial the damm phone #... I'm 99% certain that the NetZero file IS OK....Reason is , I reinstalled it from a KNOWN good CD from Netzero.....So I don't think we can blame NetZero for the foul-up... I also re-installed the modem driver & that's OK....The modem IS OK as I'm online with it now.... SOOOOooooo , What do I do now..... BTW: THAT computer IS virus , trojan & malware FREE.....I've ran MBAM , Avast! , SpyBot & Windows Defender ....ALL show a clean computer.... Your help WILL be GREATLY appreciated...... Later....Ron.M.... .....

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Ron.M View Member Profile	Sep 13 2009, 03:40 PM Post #2
Silver Member Group: Authentic Member Posts: 339 Joined: 6-August 08 From: North Las Vegas , Nev. Member No.: 80,796 Operating System: Dell Optiplex GX1 , WinXP Pro SP 2 & Dell GX280 SFF , WinXP Pro SP 3	Doug;... I'm NOT getting Email notifications once again...SOooo my reply times will be spotty... QUOTE Obvious but just to be sure... When you uninstall and reinstall the software/drivers for your internal modem... You must actually have the modem physically installed in the machine. With ALL due respect:...I was born at night , but NOT last night... Some updates for you... I went to : QUOTE Check your Internet Connection Options... To assure that you do not have "Never dial..." selected. Be sure that the correct information is entered for the dial-up connection in Internet Connections. The info there was correct...However , to my amazement "Never Dial..." WAS selected....I unchecked it.... NO help !!! I also went to "Nerwork Connections" & it showed that NetZero is "disconnected & Firewalled"... I need to make a correction here:...==> QUOTE There are NO Red,Yellow , or a black! indicaters anywhere....The only thing I have is a disabled "LAN" device , which I do not use.... There IS a diamond shape with a "!" in it for a IDE controller...the info there says:..A6FZK6V0... This I found in the "Device Manager" part of "My Computer".... I used the "Wizard" to try to fix & it said : "can not find driver"....(SCSI/RAID Controller)..Have NO clue !!! QUOTE 1. Click Start, click Control Panel 2. Click Printers and Other Hardware, and then click Phone and Modem Options. 3. Click the Modem tab, click your modem on the list of installed modems, and then click Properties. 4. Click the Modem tab, click to clear the Wait for dial tone before dialing check box, and then click OK #'s 2 & 3 are confusing for me....Can you clarify a bit better... What am I looking for there ??? I did #4 & I'm not sure that's what we want... I would think that we DO want it to wait for a dial tone BEFORE it dials out... Any hoo, nothing worked...Still no dial tone... What I'm having a REAL hard time understanding is that the computer was NOT in use & unplugged for 3 or 4 months & WAS working fine when I set it aside... QUOTE Our volunteer staff (includes me) is working their/our proverbial buns off. ALL you Guys & Gals ARE TOP DRAWER !!!! I hope you are having a GREAT weekend..... Later....Ron.M....

Posts in this topic

Ron.M Can NOT get dial tone.! Sep 6 2009, 02:03 PM

Doug Tell us more about your modem(s). I'm not cle... Sep 6 2009, 02:43 PM

Ron.M Doug;... Thank you again for your reply....It see... Sep 11 2009, 12:43 PM

Doug QUOTE I would consider uninstalling the dial-up mo... Sep 11 2009, 01:07 PM

Ron.M Doug;... I'm NOT getting Email notifications... Sep 13 2009, 03:40 PM

Doug QUOTE I did #4 & I'm not sure that's w... Sep 13 2009, 08:27 PM

Ron.M Doug;.... QUOTE I do acknowledge that you arr... Sep 14 2009, 12:51 PM

Doug Maybe switch the modem from the known-good machine... Sep 14 2009, 01:22 PM

Ron.M Doug;... I have only one modem....It was installe... Sep 15 2009, 06:34 PM

Doug Illusions are hardest when they break. Sorry.... Sep 15 2009, 06:49 PM

Ron.M Doug;... QUOTE If you were to fit the Modem car... Sep 16 2009, 02:22 PM

Doug hypothetically speaking. Let's say you put th... Sep 16 2009, 03:24 PM

Ron.M Doug;.... QUOTE hypothetically speaking. Let... Sep 16 2009, 06:55 PM

Doug Well, Darn! By the way, how are you connected... Sep 16 2009, 07:18 PM

Ron.M Doug;... QUOTE Well, Darn!MY sentiments exact... Sep 17 2009, 01:07 PM

Ron.M Dear People;.... An unabashedly blatant ... Oct 2 2009, 07:12 PM

paws Hi Ron, 1 Check that the cable from your modem to... Oct 3 2009, 03:27 AM

Ron.M paws:.... In reply to your post:... ... Oct 4 2009, 04:07 PM

Ron.M paws or ??? ... ...... Bad news... ...I fou... Oct 9 2009, 08:01 PM

paws Hi Ron QUOTE I now have a driver (??) problem wit... Oct 10 2009, 01:44 AM

Ron.M paws;.... THANK YOU VERY much for the VERY in... Oct 10 2009, 11:35 AM

paws Hi Ron, This post may bring a fusilade of "s... Oct 11 2009, 03:57 AM

Doug Comment to Paws: No fusillade of shots will be co... Oct 11 2009, 06:55 AM

Ron.M paws & Doug;.... Just to enlighten you all a... Oct 11 2009, 11:30 AM

Ron.M Dear Doug , paws , & anyone who has gotten th... Oct 17 2009, 05:00 PM

Doug I'm certainly not going to argue THEORY with a... Oct 17 2009, 05:14 PM

Ron.M Doug & paws;,.... Doug;... Apparently paws is... Oct 21 2009, 03:16 PM

Doug Paws taking another holiday caravan? .... wel... Oct 21 2009, 04:08 PM

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