Dear Person;..........

I have 2 computers , 2 problems & now 2 threads...

This one is for my Dell Optiplex GX1 400L....It has Win Pro SP-3 with Avast! , MBAM etc...
My other computer (Dell GX280 SFF ) (The one I'm on now) will not accept MBAM updates OR Java installs....
SOOoooo I tried to get the Dell Optiplex online to see if it would take Java & MBAM updates....
Won't go online....Here's what happens & what I tried to do to fix it....

The symptom is NO dial tone....I have my modem UNmuted so I can hear it dialing out....(When it's working)...
I ran the modem troubleshooter & it says everything is OK....It produced a dial tone during one of the tests...
It also dialed a test phone number successfully...
My phone line IS OK....
I totally removed NetZero with Revo Uninstaller....(UNBELIEVEABLY it found OVER 7,000 (<< NOT a typo) remnants !!!)
I Reinstalled NetZero....I used their wizard & it says everything is OK....
I also restored to an earlier date....NONE of the above worked....

So for quite awhile everything worked hunky dory , then I got that G.D. "Devil Monster" on my GX 280 & everything went to hell in a wicker basket.... .....

In my layman terms , we're missing a piece of info to tell the modem to dial the damm phone #...
I'm 99% certain that the NetZero file IS OK....Reason is , I reinstalled it from a KNOWN good CD from Netzero.....So I don't think we can blame NetZero for the foul-up...
I also re-installed the modem driver & that's OK....The modem IS OK as I'm online with it now....

SOOOOooooo , What do I do now.....

BTW: THAT computer IS virus , trojan & malware FREE.....I've ran MBAM , Avast! , SpyBot & Windows Defender ....ALL show a clean computer....


Your help WILL be GREATLY appreciated......

Later....Ron.M.... .....