Before Posting scan results from "self Help", For Windows Vista




Use at your own risk: WhatTheTech forum's, does not take responsibility for any outcome of following these directions. Every computer is different, so we cannot guarantee the outcome.



This is what we suggest you do before posting your HijackThis log.

First make sure you've registered so you will be able to post the results.
Please register HERE




You might want to print these instructions out.

1. These tools MUST be run from the executable. (.exe)
2. With Admin Rights (Right click, choose "Run as Administrator")

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All

Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
• 
• Then click Remove Selected .
• When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
• Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Please do not post your logs in someone else's thread. Start a new thread by clicking on New Topic

The "Topic Title" should contain the name of the infection that you are having a problem with

Please post the results from the Malwarebytes' Anti-Malware scan.

Tell us if you're having any problems, and please be specific. Let us know what you've already done to fix it.