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> Attachments in Outlook 2007
DFW
post May 1 2009, 12:11 PM
Post #1


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Group: Visiting Staff
Posts: 170
Joined: 29-December 06
From: UK
Member No.: 65,789
Operating System: xp pro



Hello all

Need some advice moving from Outlook 2003 to Outlook 2007, I do not have OL 2007 installed at present, but When ever I try to install OL 2007, it work fine until I receive emails with word or excel attachments,
when I try to open the attachments OL stops responding or freezes, for about 2 to 3 minutes until word or excel open the doc, sometimes the whole system will lock up, sending attachments is ok,
I have tried OL 2007 with the full 2007 office suite (Clean Install) and also with 2003 word and excel, makes no diffence, also tried turning off Antivirus email scanning, and disabling all OL 2007 addins,
Running Outlook with and without updates, still no go.
I do not have the Google Desktop installed, which does cause some problems, I intend to try again this weekend, and done a lot of searching for similar problems and fix's, but no joy.
The funny thing is that if I run OL 2007 and get my emails with attachments, then close OL, without veiwing them, then reopen outlook I can veiw the attachments with no problem pullhair.gif
Does anyone have any ideals what could be causing this, so I can try and get OL 2007 working, without having to save all attachements before I can veiw them.




Below is the errors from event viewer

QUOTE
EventType officelifeboathang, P1 outlook.exe, P2 12.0.4518.1014, P3 ntdll.dll, P4 5.1.2600.5512, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.

ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 152 seconds with 60 seconds of active time. This session ended with a hang.
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